Work At Apple (Remote Advisor) $22/H – Hiring Now ID-10157
Apple Technical Support Advisor (Remote)
Location: Texas, USA
Salary: $22-$25/hour
Company: Apple
Position Type: Full-time, Remote
Job Description:
At Apple, we believe that innovation and creativity drive exceptional customer experiences. As an Apple Support Advisor, you will be the first point of contact for our customers, helping them troubleshoot and resolve technical issues with our beloved products, such as iPhones, iPads, Macs, and more. This is a chance to showcase your technical expertise, provide outstanding customer service, and be part of a team that sets the standard for excellence in tech support. If you're passionate about technology and problem-solving, this is the role for you!
Other Jobs You May Be Interested In
Remote Data Entry, No Experience, $40/hr, Part-TimeVirtual Assistant, $45/hr, Remote, No Experience, Night Job
Entry-Level Remote Data Entry, $50/hr, Evening Job
Customer Support, No Degree, $40/hr, Remote, Weekend Job
Remote Phone Job, $42/hr, Part-Time, College Student Friendly
Virtual Assistant, $40/hr, Remote, No Degree, Night Job
Part-Time Data Entry, $45/hr, Remote, College Student Friendly
Remote Moderator, No Degree, $50/hr, Evening, Weekend Job
Remote Customer Support, $42/hr, Night Job, No Experience
Live Chat Support, $40/hr, Remote, Entry Level, Part-Time
Virtual Assistant, Remote, $42/hr, Weekend, No Experience
Remote Data Entry, $45/hr, No Degree, Night Shift
Part-Time Customer Support, $40/hr, Remote, College Student
Remote Live Chat, $50/hr, Part-Time, Evening/Night Job
Entry Level Phone Job, $42/hr, Remote, No Degree Required
Weekend Data Entry, $45/hr, Remote, No Experience
Remote Virtual Assistant, $40/hr, Evening, Part-Time Job
Remote Moderator, $42/hr, Part-Time, Weekend, No Degree
Data Entry, $45/hr, Remote, Night Shift, College Student Job
Phone Support, Remote, $50/hr, No Experience, Part-Time
Virtual Assistant, No Experience, $42/hr, Remote, Weekend
Remote Customer Support, $45/hr, Part-Time, College Student
Data Entry, Remote, $40/hr, Night Shift, No Degree
Evening Virtual Assistant, Remote, $45/hr, No Experience
Weekend Customer Support, $42/hr, Remote, College Student
Remote Data Entry, $50/hr, No Experience, Evening/Night Job
Remote Live Chat, $40/hr, Part-Time, No Degree Required
Virtual Assistant, $42/hr, Remote, Weekend, Entry Level
Remote Phone Support, $45/hr, Evening, No Experience Required
Data Entry, No Experience, $50/hr, Remote, College Student
Remote Moderator, $40/hr, Weekend, No Degree, Part-Time
Live Chat Support, Remote, $42/hr, Night Shift, College Student
Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend
Data Entry, $45/hr, Remote, Evening, No Experience Required
Virtual Assistant, No Experience, $42/hr, Remote, Part-Time
Remote Customer Support, $50/hr, Night Shift, No Degree
Remote Data Entry, $40/hr, College Student Friendly, Part-Time
Live Chat Support, $42/hr, Weekend, Remote, No Degree
Virtual Assistant, Remote, $45/hr, Evening, No Experience
Remote Phone Job, $50/hr, College Student, Night Shift
Remote Moderator, $42/hr, Weekend, No Experience Required
Data Entry, No Degree, $45/hr, Part-Time, Remote Job
Customer Support, $50/hr, Remote, Evening/Night Job, No Degree
Virtual Assistant, $42/hr, Remote, Weekend, No Degree
Remote Live Chat, $45/hr, College Student, No Experience
Remote Data Entry, $40/hr, Part-Time, No Degree Required
Phone Support, $50/hr, Weekend, Remote, No Experience
Virtual Assistant, $42/hr, Evening, Remote, No Degree
Remote Customer Support, $45/hr, No Experience, Part-Time
Data Entry, $50/hr, Night Job, No Degree, Remote
Remote Moderator, $40/hr, College Student Friendly, Part-Time
Virtual Assistant, Remote, $42/hr, Weekend, No Experience
Remote Phone Job, $45/hr, Part-Time, No Degree Required
Customer Support, $50/hr, Night Job, Remote, No Experience
Data Entry, Remote, $42/hr, Evening Job, No Degree
Live Chat Support, $45/hr, Weekend, Remote, College Student
Virtual Assistant, Remote, $50/hr, Part-Time, Night Shift
Data Entry, $40/hr, No Experience, Remote, Weekend Job
Remote Phone Job, $45/hr, No Degree, College Student Friendly
Customer Support, $42/hr, Remote, Evening, No Experience
Virtual Assistant, $50/hr, Weekend, No Degree, Remote
Remote Data Entry, $40/hr, Part-Time, College Student Job
Phone Support, Remote, $42/hr, Evening/Night Shift
Virtual Assistant, No Degree, $45/hr, Remote, Part-Time
Live Chat Support, $50/hr, Remote, No Experience Required
Remote Moderator, $42/hr, College Student, Weekend Job
Data Entry, $45/hr, Remote, Night Job, No Degree
Virtual Assistant, $50/hr, Remote, Part-Time, Evening Job
Remote Customer Support, $42/hr, Weekend, No Experience
Phone Job, $45/hr, Remote, Night Shift, No Degree
Remote Live Chat, $50/hr, College Student, No Experience
Data Entry, $40/hr, Part-Time, Remote, Weekend Job
Virtual Assistant, $42/hr, Remote, No Experience, Evening
Remote Phone Support, $45/hr, Night Job, College Student
Remote Moderator, $50/hr, No Degree, Weekend, Part-Time
Virtual Assistant, $40/hr, Remote, Night Shift, No Experience
Customer Support, $42/hr, Remote, Part-Time, No Degree
Remote Data Entry, $45/hr, Weekend Job, College Student
Phone Support, Remote, $50/hr, No Experience, Night Shift
Virtual Assistant, $42/hr, Evening, Remote, College Student
Live Chat Support, $45/hr, Part-Time, Remote, No Degree
Data Entry, $50/hr, Remote, Evening Job, College Student
Virtual Assistant, $40/hr, Weekend, Remote, No Experience
Remote Phone Job, $42/hr, Night Shift, College Student Friendly
Remote Customer Support, $45/hr, No Degree, Evening Job
Virtual Assistant, $50/hr, Part-Time, Remote, Weekend Job
Data Entry, $40/hr, Evening Job, No Experience, Remote
Remote Live Chat, $42/hr, Weekend, No Degree, Part-Time
Virtual Assistant, $45/hr, No Experience, Remote, Night Job
Phone Job, $50/hr, Remote, Part-Time, College Student
Remote Data Entry, $42/hr, Evening/Night Job, No Experience
Remote Moderator, $45/hr, No Degree, Weekend Job, Part-Time
Live Chat Support, $50/hr, Remote, Night Shift, No Degree
Virtual Assistant, $40/hr, Weekend, College Student, Remote
Remote Phone Job, $42/hr, Part-Time, No Experience Required
Remote Data Entry, $45/hr, No Degree, Weekend, Night Job
Virtual Assistant, $50/hr, Evening, Remote, College Student
Customer Support, $42/hr, Weekend Job, Remote, No Degree
Phone Support, $45/hr, Remote, No Experience, Evening Job
Data Entry, $50/hr, Night Shift, No Degree, Remote Job
Key Responsibilities:
- Technical Support & Troubleshooting: Assist customers in resolving complex hardware and software issues using Apple’s methodical troubleshooting processes.
- Customer Engagement: Provide world-class service, listening to customer concerns and offering clear, step-by-step solutions tailored to each individual.
- Communication: Deliver clear, concise, and friendly communication across multiple platforms (phone, email, chat, etc.).
- Multitasking: Handle multiple systems and applications, troubleshooting various technical problems at once while maintaining a high standard of service.
- Customer Experience Ownership: Take full ownership of the customer experience by ensuring complete problem resolution and promoting customer satisfaction.
- Team Collaboration: Share knowledge and feedback with team members, contributing to a culture of continuous learning and improvement.
Key Qualifications:
- Minimum of 2 years of professional technical troubleshooting experience or proven technical ability.
- Experience assisting customers via phone, email, chat, or in-person.
- Strong passion for customer support with a commitment to resolving issues completely.
- Excellent verbal and written communication skills.
- Ability to manage time effectively, multitask, and prioritize in a fast-paced environment.
- Experience with iOS, smartphones, tablets, PCs, or Mac.
- Aptitude for acquiring technical troubleshooting skills and a passion for learning and facing new challenges.
- Ability to work independently with self-discipline in a dynamic, constantly changing environment.
- Demonstrated ability to adjust communication style to suit different audiences.
- Ability to analyze and comprehend technical data while engaging with customers.
- A commitment to promoting diversity and inclusion in the workplace.
Additional Requirements:
- Must be available to complete required training on a set schedule, which may include weekends.
- Flexible to work between 7:00 a.m. CST and 10:30 p.m. CST, including weekends and holidays, with potential to adjust hours based on business needs.
- Must pass a pre-employment assessment and background check.
- Must meet a minimum typing speed of 40 WPM while interacting with customers.
- Must meet all expectations of the role within the first 120 days of employment.
Benefits:
- Competitive pay with opportunities for bonuses and commissions.
- Comprehensive health and dental coverage.
- Retirement benefits, including 401(k) with company matching.
- Employee stock options and participation in the Employee Stock Purchase Plan (ESPP).
- Generous time off and employee discounts on Apple products.
- Tuition reimbursement for education related to advancing your career at Apple.
- Opportunities for ongoing professional development and career growth.
Why Apple?
At Apple, we value the diverse backgrounds, perspectives, and passions of our employees. We believe that these unique qualities drive the innovation that pushes us all forward. As an Apple Support Advisor, you’ll be part of a team that thrives on collaboration, continuous improvement, and a shared commitment to providing exceptional customer experiences. We are dedicated to helping you grow, both professionally and personally, as we create a workplace that’s inclusive and inspiring for all.
