Work From Home TurboTax Product Expert (Remote Jobs) - $$$ Certification Bonus ID-5190

Description

Are you a tax-savvy professional with a knack for simplifying complex concepts? TurboTax is looking for enthusiastic Product Experts to join our team and provide exceptional customer support from the comfort of your home. Whether you're a tax preparer, CPA, or simply passionate about helping others navigate their taxes, this role is perfect for you!

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What You’ll Do

  • Assist TurboTax users via live chat, phone, or video to resolve tax-related questions.
  • Offer guidance on TurboTax software features, ensuring users can confidently complete their filings.
  • Stay updated on the latest tax regulations to deliver accurate and up-to-date information.
  • Build trust and rapport with customers by providing personalized and professional support.
  • Utilize your problem-solving skills to troubleshoot and resolve technical issues.

What Makes You a Great Fit

  • Tax Knowledge:Experience in tax preparation, accounting, or a similar field is a plus.
  • Tech-Savvy:Familiarity with TurboTax software and the ability to learn new tools quickly.
  • Customer-Centric:Strong communication skills with a friendly and patient demeanor.
  • Adaptable:Comfortable handling a range of tax scenarios and customer needs.
  • Credentials:CPA, EA, or tax preparer certification (not required but a bonus!).

Perks of the Role

  • Certification Bonus:$$$ bonus for achieving TurboTax certification upon hire.
  • Flexible schedules to suit your lifestyle—perfect for full-time and part-time seekers.
  • Remote work setup with provided training and resources.
  • Opportunity to enhance your expertise with ongoing professional development.
  • Competitive pay with performance incentives.

Requirements

  • Reside and be authorized to work in the U.S.
  • Access to a quiet workspace with reliable internet.
  • Ability to work evenings or weekends during peak tax season if needed.
  • High school diploma or equivalent; higher education is a plus.

Why Join TurboTax?

At TurboTax, we pride ourselves on creating a supportive and inclusive environment for our team. You’ll have the opportunity to make a real difference by empowering customers to tackle their taxes with confidence.

Work From Home TurboTax Product Expert (Remote Jobs) - $$$ Certification Bonus ID-5190

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