Data Product Management Director (Remote)ID-6349

PURPOSE:

At CareFirst BlueCross BlueShield, we are building the future of healthcare as the largest not-for-profit health plan in the Mid-Atlantic region. Maryland, Washington, D.C., and Northern Virginia residents and their families count on us for healthcare they understand and can afford. And we do not take that lightly.

Every day, through our diversified portfolio, we serve employers, members, providers, and our communities. Our people work tirelessly to deliver accessible and affordable experiences and solutions for our customers. What we are building for the people that count on us is exactly what we expect for ourselves and those we love.

CareFirst. It is not just our name; it is our promise.

We are seeking a transformative leader who will put our data to use to deliver on this promise. By joining our team, you are a catalyst in a chain of events that helps millions of people. You will collaborate on the products, services, and solutions that help us carry out our mission to improve lives and advance healthcare from opportunity identification, through planning of the initial phases of the product lifecycle, to the development and scale of products, to sustaining and improving overall performance. Working here is your opportunity to shape an industry that is vital to us all using data and insights. If you are passionate about building world-class products and working with great people, you will fit right in.

Your role will be responsible for the full lifecycle of enterprise data products and services that align with the company goals. You will lead the strategic direction of data products and orchestrate cross-disciplinary teams of business leaders, data engineers, data architects, data analysts, and data scientists. The Director of Data Product Management is chartered to establish and execute the data product operating model. You will define the vision and strategy for data products, define and implement product management processes, produce roadmaps for high quality, high performing data products, including their support, enhancement, reinvestment, or retirement needs, and deliver data solutions that facilitate great analytical experiences for CareFirsts customers and internal teams.

You are a capable executive who bears the responsibility to foster value creation from the use of the organization's data assets and how they enable or produce internal/external analytics and insights. This responsibility includes, but is not limited to, the creation and execution of the strategies to enable business outcomes, achieve enterprise objectives, and drive innovation in a manner that aligns data policies and use with relevant regulatory, legal, and ethical requirements. You will closely collaborate with customers, business stakeholders, data architects, data scientists, data engineers, and product owners to envision, design, and build the data foundation that powers our data product catalogue. Your team will also gather requirements, write use cases, organize features, implement tools, and establish metrics related to managing the data product life cycle, maintaining a data product catalogue or subscription, and directly producing data products.

ESSENTIAL FUNCTIONS:

SUPERVISORY RESPONSIBILITY:

This position manages people.

QUALIFICATIONS:

Education Level: Bachelor's Degree in Computer Science, Information Technology, or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Experience: 8 years Related professional experience. 3 years Management experience.

Preferred Qualifications:

  • Master's degree
  • 10 years related professional experience

Knowledge, Skills and Abilities (KSAs)

  • Ability to think creatively in a fast-paced entrepreneurial environment.
  • Ability to think strategically and execute methodically.
  • High attention to detail with ability to manage multiple competing priorities.
  • Proficient in product delivery logistics.
  • Strong project management and problem-solving skills.
  • Experience with PowerBI, Snowflake, Databricks, and other modern data technologies is a plus.

Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

Data Product Management Director (Remote)ID-6349

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