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Immediate Opening in Long Beach for a Warehouse Process Guide

Other Jobs To Apply

Position in Long Beach, CA

Fast Facts

  • Required Experience: Associate / Experienced.
  • Worksite: Long Beach, CA
  • Status: New Long Beach listing (actively interviewing).
  • Position: Warehouse Process Guide (Based in Long Beach)
  • Employer: Amazon.com Services LLC (Hiring in Long Beach)
  • This Long Beach-based role is an excellent opportunity for professionals skilled in Training & Coaching.
  • Our Amazon.com Services LLC team in Long Beach, CA is growing.
  • Benefit from working in Long Beach, a key hub for the Logistics, Warehousing, E-commerce, Supply Chain, Training, Onboarding Support, Entry Level Leadership industry.

What You Get

  • Salary: $19-$25/Hour (approx. $45.8k/Year)
  • Benefits: A comprehensive benefits package is included.
  • Stable workload with modern tooling and processes.

Core Focus

  • Apply your Training & Coaching skills at our Long Beach location.

Ready to take the next step in your Amazon career? We are looking for motivated individuals to join our team as a Process Guide at one of our warehouse facilities. This 'entry level leadership/support' role focuses on providing 'onboarding support', training, and guidance to fellow Warehouse Associates. About the Process Guide Role: Process Guides (PGs) are experienced associates who act as subject matter experts for specific warehouse processes (like Stow, Pick, Pack, or Ship Dock). They play a vital role in training new hires, answering questions, troubleshooting issues, and ensuring adherence to standard work and safety protocols. This is a great opportunity to develop leadership skills. Your Role as a Process Guide: You will be the go-to person for associates in your assigned area. You'll spend part of your shift performing standard associate duties but will also dedicate time to 'onboarding support' for new hires, conducting process audits, providing 'constructive feedback', and helping associates overcome barriers. You are a key part of the 'team collaboration' between associates and area managers. Your Day-to-Day: Your schedule will align with standard warehouse shifts ('day shift' or 'night shift', including 'weekend' work). You will need to balance your own production tasks with your support responsibilities, requiring excellent time management and communication skills. You'll be actively involved in ensuring safety and quality standards are met. Training & Onboarding: This role typically requires previous experience as an Amazon Warehouse Associate ('no experience' as a PG is expected, but internal Amazon experience is often preferred). Specific training on coaching, auditing, and problem-solving techniques will be provided. Career & Compensation: Process Guides typically earn a slightly higher hourly wage than standard associates, with an estimated range of $19 - $25 per hour. This role provides valuable experience for advancement into Process Assistant or Area Manager positions. All standard Amazon benefits apply.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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