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Live Chat/Call Center Customer Service Representative Remote ID - 21684

Are you passionate about helping others and providing exceptional customer service? Do you thrive in a fast-paced environment and enjoy problem-solving? If so, we have the perfect opportunity for you!

Astrazeneca is seeking a motivated and enthusiastic Live Chat/Call Center Customer Service Representative to join our team remotely as an intern. This position is located in Wilmington, DE and offers a competitive salary range of $25 to $36 per hour.

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? *Job Overview:**

As a Live Chat/Call Center Customer Service Representative, you will be responsible for providing support to customers via live chat and phone calls. You will assist customers with inquiries, troubleshoot issues, and ensure a positive customer experience.
? *Responsibilities:**

- Respond to customer inquiries via live chat and phone calls in a timely and professional manner

- Provide accurate information and solutions to customers? concerns

- Collaborate with team members to resolve complex issues

- Maintain customer satisfaction by delivering exceptional service

- Meet and exceed performance metrics and goals
? *Requirements:**

- Excellent communication skills, both written and verbal

- Ability to multitask and prioritize in a fast-paced environment

- Strong problem-solving skills and attention to detail

- Previous customer service experience is a plus

- High school diploma or equivalent

Please note that Astrazeneca prohibits inquiries about criminal backgrounds during the hiring process.

If you are passionate about customer service and eager to gain valuable experience in a remote setting, we encourage you to apply for the Live Chat/Call Center Customer Service Representative intern position at Astrazeneca. Join us in making a difference in the lives of our customers!
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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

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Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

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