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Migration SpecialistID-13933

Job description:

Job Title: Migration Specialist  

Type of contract: Fixed Term Contract (6 months)

Work model: hybrid (2 days from our Birmingham office)

  

ClearCourse Health is a leading provider of B2B SaaS solutions in the healthcare sector, part of the wider ClearCourse group. We focus on delivering innovative technology that streamlines healthcare operations and improves patient outcomes through our cutting-edge platform. Our portfolio includes industry-leading products such as TM3, E Clinic, PPM, Caseflow, Pronto, & Click  We are seeking an experienced Product Owner & Migration Specialist to lead two critical initiatives:  

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  1. The development and delivery of our next-generation E Clinic platform  

  1. The strategic migration of customers from our previous E Clinic system    

Key Responsibilities  

Product Development:  

  • Craft clear user stories, acceptance criteria and wireframes  

  • Lead sprint planning and refinement  

  • Prioritise the backlog and accept deliverables  

  • Collaborate with product team, engineers, designers, customer support and sales  

  • Clearly articulate product requirements and manage stakeholder expectations    

Migration Leadership:  

  • Design & implement data migration strategies  

  • Create migration documentation and procedures  

  • Manage end-to-end customer migration projects  

  

Customer Success:  

  • Train customers and employees on the new platform  

  • Assist the support team in ensuring customer satisfaction  

  • Serve as product expert for internal and external audiences  

  • Help to build customisation for E Clinic customers, within the new E Clinic product 

  

Required Skills and Qualifications  

  • Knowledge of product life cycles  

  • Understanding of UI and UX principles  

  • Excellent communication skills  

  • Strong collaboration skills  

  

Technical Skills:  

  • Experience with data migration projects  

  • Database knowledge  

  • 1+ years Product Owner experience in B2B SaaS  

  

Preferred Skills and Experience  

  • Healthcare software experience  

  

  

What We Offer  

  • What We Offer:   

  • Competitive salary package  

  • Comprehensive benefits including life assurance and private medical cover   

  • Enhanced pension and parental leave policies  

  • Hybrid working model with 25 days annual leave  

  • Access to Perkbox platform and wellness initiatives  

  • 24/7 employee assistance programme with Peppy Health App  

  • Bike to Work scheme 

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