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Pharmacy Technician Inbound Call - Work from Home, OH, IN & FL - Accredo ID-9923

Candidates must reside in the states of Ohio, Indiana and Florida.

Are you ready to step into a position that combines your communication skills, attention to detail, ability to multitask, and unrelenting drive to help patients?

We're looking for Registered/Certified Pharmacy Technicians to join our pharmacy team. If you've worked in Pharmacy Operations before, this role is different - you'll take your knowledge and expand it beyond your belief.

Take a break from a retail environment, enjoy a set schedule, and come enjoy the satisfaction of helping others!

The Front-End Pharmacy Technician could be responsible for taking inbound calls transferred from contact center representatives. Calls would either be resolved or transferred to a pharmacist as appropriate. Other Front End Pharmacy Technician functions involve responsibility to perform data entry or other pharmacy queue work, typical of a registered pharmacy technician.

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What you'll do:
  • Be a superstar in the eyes of providers and patients alike: Take inbound calls from contact center representatives and resolve or transfer to a pharmacist as appropriate.
  • Pay attention to detail: Translate prescriptions from the prescriber and enter information in the patient's profile in accordance with state regulations.
  • Be a team player: Work with pharmacists per work instructions, policy and procedures, management direction or any national or state regulations. You'll start with training, but you're not doing it alone. You'll enjoy a supportive environment with your peers and other teams who want you to succeed.
  • You'll ensure quality assurance, report adverse events, and assist with prescriber and patient outreach.



What you need to do the job:

  • High School Diploma or GED required
  • 1+ year of relevant experience
  • Valid Pharmacy Technician license required
  • Basic math and computer skills including Windows navigation, Microsoft applications, internet and email required
  • Strong verbal and written communications skills
  • Ability to learn internal systems, processes and programs as needed
  • This role is required to reside in the state of Ohio, Florida, or Indiana



Why you should join our team:

  • Benefits that start on day 1
  • 18 PTO days + 8 holidays off/year
  • Tuition reimbursement
  • 401K match
  • Consistent 40-hour work week, Monday - Friday
  • Voluntary Overtime
  • Real clinical focus on pharmacy skills (i.e. not just using the cash register!)
  • Great safety record for our patients
  • Career progression opportunities

Pharmacy Technician Inbound Call - Work from Home, OH, IN & FL - Accredo ID-9923

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