Product Designer, Content Platform (6-month contract, $60/hour, 40 hours/week) ID-6297

January 8, 2025

ABOUT KHAN ACADEMY

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 155 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.

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OUR COMMUNITY

Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

THE ROLE

Imagine being a teacher in Sarasota, Florida with a classroom full of 6th graders who haven’t had a normal year of school or learning since before the COVID pandemic. It’s the reality of so many educators and students who use Khan Academy – and our team is uniquely positioned to help them when they need it most.

We have no end of fascinating challenges that can only be solved with a deep understanding of our users, diligent product & UX thinking, and a strong drive to make a positive impact. Some questions we’re working on answering right now are:

How do we support teachers who are dealing with the impact that the pandemic had on learning?
How do we help students with learning gaps catch up to their grade level?
How do we center schools serving historically under-resourced communities in our product design and development?
How do we reach more school districts so our learning experience gets used in more classrooms?
…and more

We’re looking for a Product Designer to join our Content Platform team. Their goal is designing and shipping experiences for Global Content Creators who are at the center of the Khan Academy learner experience. The heart of this role is making the internal content creation experience more usable and efficient, which directly impacts our Content and Assessments teams. This is a contract role of 40 hr/week for 6 months at $60/hr.

You will drive design solutions in collaboration with the Content, Assessments, and Math & Science teams. Ultimately, we want your help updating legacy tools and designing new AI-driven internal-facing tools that enable Khan Academy internal teammates to rapidly generate content.

Some of the things you will work on:

Sketch, mock up and prototype improved content creation tools using Figma and Figjam.
Design solutions for rapidly creating AI-created assessment items.
Develop content strategy and interaction design patterns that scale language translations to support international teachers and learners.
Iterate on existing Math and Science widgets for time-sensitive pilot experiences.

You will play a vital role on an inclusive, small but mighty Design team, helping us fulfill the mission of the organization: to provide a free, world-class education to anyone, anywhere. We genuinely care about people and value compassion in our everyday interactions. You’ll be able to be yourself, feel valued, supported, learn and grow, no matter how experienced you are.

If you’re looking for the opportunity to shape the future of learning and ship high-quality products that solve real problems for learners and educators, please don’t hesitate to apply — we’d love to hear from you.

WHAT YOU’LL DO

Design and deliver generative AI features and user-facing experiences for Content Creators
Work closely with Product, Engineering, cross-functional teams and key stakeholders
Play an active role in shipping outstanding experiences as a Design team
Participate in Design team critiques and work with design colleagues in Research and Brand

WHAT YOU BRING

2-5 years of relevant experience as a product designer
Previous experience and/or interest in designing internal content creation tools
Strong generalist skills with strengths in information architecture, content strategy, and interaction design (please show us in your portfolio)
Ability to juggle ambiguous and broad problems/opportunities along with smaller, well-defined projects
Bias toward action, and can move quickly designing solutions that balance technical effort with a good experience
Excited to become an expert in designing generative AI-driven products
Bonus if you have experience designing educational products, content-forward experiences, and/or if you’ve worked in a K-12 classroom before

Qualities we value in ourselves, and those who join our team:

Introspective, mature, low-ego, and emotionally intelligent
Growth mindset, willingness to learn and to teach others
Proactively seek out the people/information you need to move work forward and unblock yourself
High comfort level working within a strong top-down product and pedagogical vision led by our CEO, Sal Khan, and our Chief Learning Officer, Kristen DiCerbo, PhD
Able to balance the immediate tactical needs of helping deliver and ship features with scouting ahead for what’s next
Comfortable with frequent change and ambiguous situations, like you’d experience in a startup
Willing to roll your sleeves up and pitch in when a project goes off-script
Excited about education and engaging learning experiences, deeply curious about how and why people learn