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[Remote] Principal Software Engineer, Agent Services (CoreAI)

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Note: The job is a remote job and is open to candidates in USA. Microsoft is at the forefront of redefining how software is built and experienced through its Core AI division. The Principal Software Engineer will shape the future of software development by defining product vision, collaborating with engineering teams, and leading the development of intelligent, enterprise-grade AI agents.<br><br>Responsibilities<br><br>* Shape the Product Vision : Define and influence the product roadmap by aligning technical strategy with business goals and customer needs.<br>* Drive Strategic Clarity : Leverage data-driven insights and competitive intelligence to inform product direction, identify opportunities, and guide decision-making.<br>* Architect for Scale and Sustainability : Design and evolve durable, scalable system architectures that balance long-term maintainability with short-term delivery needs, making thoughtful engineering trade-offs.<br>* Foster Engineering Alignment : Work with the engineering teams and partner organizations by driving clarity, alignment, and shared ownership of technical direction.<br>* Deliver Cohesive End-to-End Experiences : Collaborate closely with partner teams---including experience, SDK, and platform groups---to ensure seamless integration and delivery of features across the stack.<br>* Build Foundational Capabilities : Contribute to and lead the development of core platform components and reusable building blocks that accelerate team velocity and product innovation.<br>* Champion Customer-Centric Development : Engage directly with customers and product teams to capture feedback, understand demand signals, and refine product messaging---ensuring the voice of the customer shapes product evolution.<br>* Lead Live Site Excellence : Drive operational excellence in managing and operating large-scale distributed systems with a high bar for service-level agreements (SLAs). Lead root cause analyses (RCAs) for key live site incidents and outages, identify systemic improvements, and set high standards for reliability and performance.<br><br>Skills<br><br>* Bachelor's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.<br>* 6+ years of experience designing, building, and operating production-grade software and services at scale, with a proven track record of delivering high-impact solutions.<br>* Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.<br>* Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.<br>* Demonstrated expertise in solving complex technical challenges in one or more domains such as distributed systems, AI/ML infrastructure, developer platforms, or cloud services.<br>* Experience engaging with customers during integration or deployment phases, with a focus on delivering value and incorporating feedback into product evolution.<br><br>Company Overview<br>* Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. It was founded in 1975, and is headquartered in Redmond, Washington, USA, with a workforce of 10001+ employees. Its website is

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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