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[Remote/WFM] Customer Support Specialist (Remote - $18/hr)

Other Jobs To Apply

Position at a Glance:

  • Position: Customer Support Specialist
  • Compensation: a competitive salary
  • Company: Pathremotenetwfh
  • Start Date: Immediate openings available
  • Location: Remote

 

 

Employer Industry: Pest Management Services Why consider this job opportunity... - Salary up to $18/hr - Competitive earnings with a comprehensive benefits package including medical, dental, vision, maternity, and life insurance - 401(k) plan with company match and employee stock purchase plan - Paid vacation, holidays, and sick leave - Industry-leading training program with no prior experience required - Opportunities to volunteer and give back to the community What to Expect (Job Responsibilities): - Answer incoming calls and make outbound calls to schedule, confirm, and follow up on service appointments - Navigate Windows-based and web-based systems to track routes and optimize schedules - Schedule technician appointments to minimize drive time and recommend alternative routes as needed - Utilize listening skills to identify customer concerns and evaluate their needs - Maintain accurate customer database, including call details and payment information What is Required (Qualifications): - High School Diploma or equivalent required - Valid driver’s license with a good driving record - Ability to pass a drug screen and background check - Ability to obtain the appropriate pesticide license/certification if required (company paid) - Customer service experience preferred How to Stand Out (Preferred Qualifications): - Previous customer service experience - Ability to work independently in the field - Strong organizational and communication skills #PestManagement #CustomerService #CareerOpportunity #TrainingProvided #CompetitivePay At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer Apply Job!

 

We Want to Hear From You!

If this role sounds like a perfect fit, don't hesitate. Apply today and let's build the future together.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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