Senior Health & Science Sales Specialist ID-20023
ROLE SUMMARY All over the world, Pfizer colleagues work together to positively impact health for everyone, everywhere. Our colleagues have the opportunity to grow and develop a career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and the ability to impact the health and lives of millions of people. Pfizer, a global leader in the biopharmaceutical industry, is continuously seeking top talent who are inspired by our purpose to innovate to bring therapies to patients that significantly improve their lives.
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The Representative is responsible for launching new products, deciding upon best strategies to manage and grow business relationships, understanding formulary access, and engaging in product promotion within assigned accounts with a focus on contract compliance, business pipeline pull through, portfolio initiatives and ready to use upselling. Additionally, the representative is charged with developing relationships with assigned customers, owning the hospital and alternate site classes of trade for business growth. The Representative should possess customer, market and business acumen combined with strong product and marketplace knowledge; demonstrates strong sales, promotional and strategic business development, and in-depth customer engagement expertise in both in-person and virtual settings. Representative utilize a systematic approach to Customer engagement (e.g., clear agenda, next steps/follow ups); have outstanding communications skills and be adept in the operation of digital and virtual tools/multi-platforms skills; with the ability to effectively work remotely in collaboration with cross-functional internal teams to address customer needs and compliantly deliver on Pfizer business objectives. ROLE RESPONSIBILITIES Ability to effectively identify and implement the most efficient virtual/in-person engagement strategies by customer to maximize overall effectiveness and impact with focus on face-to-face interactions as permissible. Develops and implements effective business and territory call plans and adapts based on self-identified opportunities and insights. Effectively builds rapport and relationships with customers in face-to-face environments; maintains a methodical approach toward call objectives (e.g., clear next steps and appropriate documentation, managing to KPIs); utilizes current digital tools effectively (e.g., Veeva, Teams, Microsoft Office, Pre-call planning tools, Digital Sales Presentations). Quickly adapting to new/beta tools (e.g., pre-call planning tools, digital sales presentations) for successful customer engagement; leverages analytics to assist with developing insights and next best action plans. Compliantly engages key customers within Pfizer compliance guidelines to grow business and drive product demand. Proactively provides education that, in colleague’s judgment, best meet customer and patients’ needs. Develops and delivers relevant, targeted messaging utilizing approved materials to drive product demand, closing sales by asking the customer to purchase Pfizer products and leveraging account priorities to drive positive business outcomes. Proactively provides insights for the development of new and innovative approved product messaging and resources. Leverages product and contract knowledge to appropriately educate providers on unbranded and branded product value proposition for relevant customer segments. Effectively utilizes approved product messaging to drive market share and growth. Effectively collaborates with key external stakeholders and has ability to engage with customers in multiple formats (e.g., virtual and in-person) and apply a total hospital concept approach to territory. Responsible for strategic deployment of approved Pfizer resources to support customer needs (e.g., demo units, in-services, contract discussions); works effectively across multiple virtual engagement platforms based on customer preferences/compliance guidelines; able to integrate guidance from management and other support functions (Marketing, Strategy, Account Management) into pre-call planning; proactive planning and optimizing varied call environments in multiple locations; able to effectively plan day-to-day work, based on personal and customer schedules; collaborate effectively with other Customer-Facing (CF) colleagues (Key Account Directors), Trade, Customer Service, Accounts Payable and Associate Hospital Sales (Inside Sales) team members Appropriately support patients’ access to Pfizer products by providing relevant information to customers on availability, contract status, wholesaler stocking pricing and other key product details Present terms of sale of product or existing contract terms where appropriate and with approved language Collaborates effectively and compliantly with cross-functional colleagues, including Trade, Customer Service, Accounts Payable, Contracting, Medical and Key Account Management, to address customer inquiries and advance Pfizer objectives. Effectively use calendaring tools, leadership goals, portfolio priorities, territory goals and personal insights to address customer priorities calls effectively BASIC QUALIFICATIONS A bachelor’s degree with 3+ years relevant experience OR an associate’s degree with 8+ years of experience; OR a high school diploma (or equivalent) with 10+ years of relevant experience. Relevant experience includes, but not limited to, professional sales or healthcare professional experience or business-related experience such as sales, customer service, marketing, finance or HR Have a history of hospital sales or sales success, strong territory management skills, outstanding communications skills, as well as demonstrated teamwork, leadership ability and accountability Valid US driver’s license and a driving record in compliance with company standards PREFERRED QUALIFICATIONS 3-5 years sales experience and strong understanding of the hospital/alternate site and generic injectables space Ability to summarize large amounts of data quickly to effectively pre-call plan agendas for customer engagements. Strong knowledge of hospital sales dynamics, including GPO contracts and hospital procurement. Deep knowledge of applicable customers and hospital institutions, GPOs, Trade. Strategic account management, transactional selling, sales and territory management skills. Develop comprehensive territory/account/customer plans to drive achievement of desired objectives. Build and maintain key relationships throughout customer base throughout the customer base. Strategically overcome obstacles to compliantly gain access to difficult to reach customers. Cultivate relationships with customers, build lasting relationships with top priority customers Assess needs of target customers; Address needs with a responsive approach, targeted skills, and appropriate resources Demonstrated track record of assessing account needs and bringing relevant information and resources to drive performance Demonstrated track record of strong business acumen, problem solving, strategic thinking, data analytical skills and project management skills, as well as excellent planning and prioritization skills Demonstrated ability to engage, influence and support customers throughout the marketing, promotional and sales process, excellent communication, and interpersonal and leadership skills. Demonstrated ability to quickly learn and embrace new ways of working in a rapidly changing environment. Possess the ability to work in a matrix environment and to leverage multiple resources to meet customer needs and deliver results. Demonstrated track record of strong leadership, cross functional leadership, collaboration, and effective utilization of available resources to drive performance. Strong organizational and analytical skills are also required and ability to analyze and draw appropriate conclusions using sales data/call reporting software/applications and able to adapt to Pfizer’s long-range technology adapting and learning to use new technology to deliver in bringing Pfizer information to market Change agile and able to adapt quickly to workplace changes Exceptional time management, and planning and organizing skills PHYSICAL/MENTAL REQUIREMENTS Field sales activity may require the following: driving, lifting, sitting, standing, walking, bending, ability to perform mathematical calculations and ability to perform complex data analysis. NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS Field sales role may require up to 25%+ travel and overnights depending on the geography. Other Job Details: Last Date to Apply: March 31, 2025 The annual base salary for this position ranges from $101,500 - $245,400. In addition, this position offers an additional quarterly Sales Incentive bonus. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits| (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to any location outside of the United States. Relocation assistance may be available based on business needs and/or eligibility. Sunshine Act Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative. EEO & Employment Eligibility Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States. Sales #LI-Remote #LI-PFE Pfizer careers are like no other. In our culture of individual ownership, we believe in our ability to improve future healthcare, and potential to transform millions of lives. We’re looking for new talent to join our global community, to unearth new innovative therapies that make the world a healthier place.
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The Representative is responsible for launching new products, deciding upon best strategies to manage and grow business relationships, understanding formulary access, and engaging in product promotion within assigned accounts with a focus on contract compliance, business pipeline pull through, portfolio initiatives and ready to use upselling. Additionally, the representative is charged with developing relationships with assigned customers, owning the hospital and alternate site classes of trade for business growth. The Representative should possess customer, market and business acumen combined with strong product and marketplace knowledge; demonstrates strong sales, promotional and strategic business development, and in-depth customer engagement expertise in both in-person and virtual settings. Representative utilize a systematic approach to Customer engagement (e.g., clear agenda, next steps/follow ups); have outstanding communications skills and be adept in the operation of digital and virtual tools/multi-platforms skills; with the ability to effectively work remotely in collaboration with cross-functional internal teams to address customer needs and compliantly deliver on Pfizer business objectives. ROLE RESPONSIBILITIES Ability to effectively identify and implement the most efficient virtual/in-person engagement strategies by customer to maximize overall effectiveness and impact with focus on face-to-face interactions as permissible. Develops and implements effective business and territory call plans and adapts based on self-identified opportunities and insights. Effectively builds rapport and relationships with customers in face-to-face environments; maintains a methodical approach toward call objectives (e.g., clear next steps and appropriate documentation, managing to KPIs); utilizes current digital tools effectively (e.g., Veeva, Teams, Microsoft Office, Pre-call planning tools, Digital Sales Presentations). Quickly adapting to new/beta tools (e.g., pre-call planning tools, digital sales presentations) for successful customer engagement; leverages analytics to assist with developing insights and next best action plans. Compliantly engages key customers within Pfizer compliance guidelines to grow business and drive product demand. Proactively provides education that, in colleague’s judgment, best meet customer and patients’ needs. Develops and delivers relevant, targeted messaging utilizing approved materials to drive product demand, closing sales by asking the customer to purchase Pfizer products and leveraging account priorities to drive positive business outcomes. Proactively provides insights for the development of new and innovative approved product messaging and resources. Leverages product and contract knowledge to appropriately educate providers on unbranded and branded product value proposition for relevant customer segments. Effectively utilizes approved product messaging to drive market share and growth. Effectively collaborates with key external stakeholders and has ability to engage with customers in multiple formats (e.g., virtual and in-person) and apply a total hospital concept approach to territory. Responsible for strategic deployment of approved Pfizer resources to support customer needs (e.g., demo units, in-services, contract discussions); works effectively across multiple virtual engagement platforms based on customer preferences/compliance guidelines; able to integrate guidance from management and other support functions (Marketing, Strategy, Account Management) into pre-call planning; proactive planning and optimizing varied call environments in multiple locations; able to effectively plan day-to-day work, based on personal and customer schedules; collaborate effectively with other Customer-Facing (CF) colleagues (Key Account Directors), Trade, Customer Service, Accounts Payable and Associate Hospital Sales (Inside Sales) team members Appropriately support patients’ access to Pfizer products by providing relevant information to customers on availability, contract status, wholesaler stocking pricing and other key product details Present terms of sale of product or existing contract terms where appropriate and with approved language Collaborates effectively and compliantly with cross-functional colleagues, including Trade, Customer Service, Accounts Payable, Contracting, Medical and Key Account Management, to address customer inquiries and advance Pfizer objectives. Effectively use calendaring tools, leadership goals, portfolio priorities, territory goals and personal insights to address customer priorities calls effectively BASIC QUALIFICATIONS A bachelor’s degree with 3+ years relevant experience OR an associate’s degree with 8+ years of experience; OR a high school diploma (or equivalent) with 10+ years of relevant experience. Relevant experience includes, but not limited to, professional sales or healthcare professional experience or business-related experience such as sales, customer service, marketing, finance or HR Have a history of hospital sales or sales success, strong territory management skills, outstanding communications skills, as well as demonstrated teamwork, leadership ability and accountability Valid US driver’s license and a driving record in compliance with company standards PREFERRED QUALIFICATIONS 3-5 years sales experience and strong understanding of the hospital/alternate site and generic injectables space Ability to summarize large amounts of data quickly to effectively pre-call plan agendas for customer engagements. Strong knowledge of hospital sales dynamics, including GPO contracts and hospital procurement. Deep knowledge of applicable customers and hospital institutions, GPOs, Trade. Strategic account management, transactional selling, sales and territory management skills. Develop comprehensive territory/account/customer plans to drive achievement of desired objectives. Build and maintain key relationships throughout customer base throughout the customer base. Strategically overcome obstacles to compliantly gain access to difficult to reach customers. Cultivate relationships with customers, build lasting relationships with top priority customers Assess needs of target customers; Address needs with a responsive approach, targeted skills, and appropriate resources Demonstrated track record of assessing account needs and bringing relevant information and resources to drive performance Demonstrated track record of strong business acumen, problem solving, strategic thinking, data analytical skills and project management skills, as well as excellent planning and prioritization skills Demonstrated ability to engage, influence and support customers throughout the marketing, promotional and sales process, excellent communication, and interpersonal and leadership skills. Demonstrated ability to quickly learn and embrace new ways of working in a rapidly changing environment. Possess the ability to work in a matrix environment and to leverage multiple resources to meet customer needs and deliver results. Demonstrated track record of strong leadership, cross functional leadership, collaboration, and effective utilization of available resources to drive performance. Strong organizational and analytical skills are also required and ability to analyze and draw appropriate conclusions using sales data/call reporting software/applications and able to adapt to Pfizer’s long-range technology adapting and learning to use new technology to deliver in bringing Pfizer information to market Change agile and able to adapt quickly to workplace changes Exceptional time management, and planning and organizing skills PHYSICAL/MENTAL REQUIREMENTS Field sales activity may require the following: driving, lifting, sitting, standing, walking, bending, ability to perform mathematical calculations and ability to perform complex data analysis. NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS Field sales role may require up to 25%+ travel and overnights depending on the geography. Other Job Details: Last Date to Apply: March 31, 2025 The annual base salary for this position ranges from $101,500 - $245,400. In addition, this position offers an additional quarterly Sales Incentive bonus. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits| (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to any location outside of the United States. Relocation assistance may be available based on business needs and/or eligibility. Sunshine Act Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative. EEO & Employment Eligibility Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States. Sales #LI-Remote #LI-PFE Pfizer careers are like no other. In our culture of individual ownership, we believe in our ability to improve future healthcare, and potential to transform millions of lives. We’re looking for new talent to join our global community, to unearth new innovative therapies that make the world a healthier place.
