Solutions Engineer - IC ID-19509
Notable is the leading intelligent automation company for healthcare. Customers use Notable to drive patient acquisition, retention, and reimbursement, scaling growth without hiring more staff. We don't just make software.
We are on a mission to fix the broken U.S. healthcare system by helping to eliminate the massive administrative burden that is placed on our nation's healthcare staff. We hire people from diverse backgrounds and are always looking for employees who bring fresh ideas to our space. Passion is paramount, and at Notable, you will get to work with other talented people who aim to set a new standard for innovation in healthcare.
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Role Summary
We are seeking a dynamic and experienced Solutions Engineer to join our go-to-market team. As a Solutions Engineer at Notable, you'll play a pivotal role in driving new market growth by aligning our groundbreaking healthcare technology solutions with the unique needs of healthcare providers, payors, and enterprises. You'll help transform complex problems into innovative, AI-driven solutions that improve patient care at scale while directly impacting the company's growth and long-term success. You will leverage your technical expertise and business acumen to understand customer needs, configure high impact solution concepts leveraging Notable's platform capabilities, deliver compelling product demonstrations, and support the acceleration of new business deals.
Key Responsibilities
- Own technical sales deliverables by mastering our competitive landscape; highlight product differentiation, articulate value propositions, and assist in defining technical solutions tailored to client needs.
- Provide front-end sales support, creating and presenting customized product demonstrations to convert leads into qualified opportunities
- Excel in delivering impactful, tailored demonstrations at client sites, showcasing our product's value and addressing specific client needs, including an understanding of their existing enterprise systems
- Collaborate closely with internal teams (Product, Engineering, Marketing) to develop and refine demo environments, scripts, presentation decks, technical documentation, and other materials that effectively highlight our product's strengths
- Support the sales process, working closely with internal team members, prospects, and current customers to effectively communicate our product's value throughout the sales cycle
- Contribute to solution marketing efforts such as the creation of net new materials for net new solutions
- Address initial product inquiries and articulate product-related issues for resolution with our Product and Engineering teams, serving as the interface between Product and Partnerships
- Address initial implementation and scoping inquiries, serving as the interface between Delivery and Partnerships
- Support new and ongoing Proof of Concepts/Pilots to showcase our product's capabilities and benefits
Qualifications
- Bachelor's degree required
- 3-5 years of Sales Engineering / Solutions Engineering experience in a SaaS/PaaS environment
- Deep understanding of the healthcare industry, including experience with key healthcare IT systems such as EHRs (Epic, Cerner), Practice Management Systems, and healthcare data standards (HL7, FHIR).
- Exceptional demo skills with a proven track record of delivering impactful product demonstrations to executive-level audiences
- Strong ability to connect customer business problems with software solutions
- Excellent written and verbal communication skills
- Proficiency with Salesforce or similar CRM systems
- Demonstrated ability to work independently and manage multiple high-priority projects simultaneously
- Willingness and ability to travel up to 75% of the time, including a location in a major domestic airline hub city
- Bonus: Prior management and/or leadership experience mentoring other sales engineers, as well as developing the processes, tools, and templates to make the team operate at maximum productivity and effectiveness
What We're Looking For
- A creative problem-solver who can approach sales and customer relationships in innovative ways
- A self-starter with the ability to thrive in a fast-paced, dynamic environment
- An individual with a passion for technology and its potential to transform healthcare
- Someone who can effectively balance technical knowledge with business acumen
- Exceptional presentation and public speaking skills, with the ability to adapt communication style to various audiences
- Strong collaborative skills and the ability to work effectively with cross-functional teams to create compelling demos and sales materials
- A quick learner who can rapidly understand and articulate complex technical concepts
- A team player who can collaborate effectively across departments and with clients at all levels
- A systems thinker who is not just building materials for the upcoming meeting but building systems and processes that scale to unlock new opportunities
If you're ready to play a crucial role in driving our company's growth while making a significant impact in the healthcare technology space, we want to hear from you. Join our team and help shape the future of healthcare delivery!
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