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(USA Jobs - WFH) - National Team Platelet Scheduler (Remote Position)

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Join the American Red Cross, a renowned humanitarian organization dedicated to providing relief to those in need. With a rich history and a commitment to excellence, the American Red Cross is at the forefront of blood donation, disaster response, and community support.

Position: National Team Platelet Scheduler (Remote)

Responsibilities:

As a National Team Platelet Scheduler with the American Red Cross, you will play a vital role in coordinating and managing platelet donation appointments on a national scale. Your responsibilities will include:

  • Appointment Coordination:

    • Schedule and organize platelet donation appointments efficiently.
    • Ensure a seamless and convenient donation process for donors across the country.

  • Communication:

    • Liaise with donors, internal teams, and external partners to facilitate clear and effective communication.
    • Provide timely and accurate information regarding donation procedures and guidelines.

  • Data Management:

    • Maintain accurate records of donor information and appointments.
    • Utilize relevant software and tools to track and manage platelet donation schedules.

  • Adherence to Policies:

    • Ensure compliance with American Red Cross policies and procedures related to platelet donation.

  • Required Skills:

    To excel in this role, candidates must possess the following skills:

  • Organizational Skills:

    • Proven ability to manage multiple tasks and prioritize effectively.
    • Strong attention to detail to ensure accurate scheduling and data management.

  • Communication Proficiency:

    • Excellent verbal and written communication skills.
    • Ability to interact professionally with donors and internal/external stakeholders.

  • Technological Aptitude:

    • Familiarity with scheduling software and data management tools.
    • Quick learner with the ability to adapt to new technologies.

  • Customer Service Orientation:

    • Commitment to providing exceptional customer service to blood donors.
    • Ability to handle donor inquiries and concerns with empathy and professionalism.

  • Adaptability:

    • Flexibility to work in a remote environment.
    • Ability to adapt to changing priorities and donor availability.

  • How to Apply:

    If you are passionate about making a difference and have the skills to excel in this role, please submit your application through the American Red Cross Careers Portal. Join us in our mission to save lives and support communities across the nation.

    The American Red Cross is an equal opportunity employer and encourages candidates from all backgrounds to apply.

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