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Client Services & Front Desk Executive

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Position Overview:

The Front Desk & Office Administrator will be responsible for creating a positive first impression for visitors, managing daily office operations, and supporting the smooth running of the workplace. This role requires a professional, organized, and service-oriented individual with strong attention to detail.

Key Responsibilities

Client Reception & Hospitality

· Welcome and host clients, investors, and VIP guests with warmth, discretion, and professionalism.

· Arrange refreshments, meeting room setup, and any special requirements for client visits.

· Provide local concierge assistance (restaurant bookings, transport arrangements, lifestyle requests) for visiting clients.

Client Engagement & Events

· Coordinate and assist in organising client events, private dinners, investment briefings, and networking functions.

· Liaise with venues, caterers, and service providers to ensure smooth execution of events.

· Prepare guest lists, invitations, and event materials in collaboration with the client relationship team.

· Coordinate logistics for client meetings, including timing, location, and materials.

Front Desk & Guest Experience

· Manage incoming calls, emails, and inquiries in a professional manner.

· Maintain a welcoming and pristine reception area.

· Handle deliveries, couriers, and visitor registration.

· Relationship Support

· Work closely with Relationship Managers to anticipate client needs and preferences.

· Ensure confidentiality and a personalised touch in all interactions.

Qualifications & Requirements

· Minimum Diploma or relevant administrative experience.

· Strong communication skills and a friendly, approachable manner.

· Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).

· Highly organized with good time management skills.

· Able to handle multiple tasks and work independently.

Key Attributes

· Professional & Welcoming: Creates a positive impression for all visitors and staff.

· Organized & Reliable: Keeps the office running smoothly and efficiently.

· Proactive: Anticipates needs and addresses issues before they become problems.

· Team-Oriented: Works well with colleagues and supports the company culture.

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This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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