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Director, People Partner (HRBP) ID-23879

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft.

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Director, People Partner (HRBP)

Do you have a passion for building high-performing teams and a strategic mind for aligning People & Culture (P&C) initiatives with business goals? We are seeking a seasoned Director, People Partner, to join our dynamic team at SmartBear Software. In this role, you will become a trusted advisor to our leaders, providing strategic guidance and direction on all aspects of P&C.

About the role

As a Director, People Partner, you will be a partner to a broader set of leaders, ensuring a strong and engaged workforce fuels the success of our organization. You will leverage your expertise in P&C to:

  • Align P&C with Business Goals: Partner with leadership to ensure that P&C programs directly support achieving business objectives. This includes translating business strategies into actionable people plans and metrics.
  • Empower Leaders and Managers: Provide coaching and guidance to managers on performance management, compensation strategies, and building strong relationships with their teams. You will equip managers to be effective people leaders, fostering a culture of high performance and development across the organization.
  • Translate Employee Feedback into Action: Analyze employee engagement survey results and collaborate with leadership to develop and implement actionable plans to address key concerns and improve overall engagement.
  • Develop Talent Retention Strategies: Partner with P&C and business leaders to develop and implement a comprehensive talent retention strategy, leveraging a variety of levers to create a best-in-class employee experience.

You are a great fit if you have:

  • 10+ years of experience in a senior People Partner or HR Business Partner role, preferably within a high-growth environment.
  • Proven track record of partnering with business leaders to develop and implement strategic P&C initiatives.
  • Strong understanding of performance management and employee relations.
  • Experience in analyzing and interpreting employee engagement data and translating insights into actionable plans.
  • Excellent communication, collaboration, and interpersonal skills with the ability to influence at all levels.
  • Passion for building a positive and inclusive work environment.

What We Offer:

  • Competitive benefits package.
  • Opportunity to make a significant impact on a growing and dynamic company.
  • Collaborative and supportive work environment.
  • Be part of a team passionate about building a world-class people experience.
  • A hybrid work model allows you to work in the office three days a week for enhanced collaboration and flexibility.

Why you should join the SmartBear crew:

  • You can grow your career at every level.
  • We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
  • We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
  • We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
  • We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

  • Our main goal at SmartBear is to make our technology-driven world a better place.
  • SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
  • SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
  • We've won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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