Equipment Management Specialist ID-21503
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
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Equipment Management Specialist
Role Overview: Join our team as an Equipment Management Specialist, where your focus will be ensuring our clients are delighted with our project and service management. You will be the frontline go-to person for managing client relationships, coordinating closely with our Biomed sales team, and ensuring projects run smoothly according to agreed timelines. You will also play a key role in developing new client projects and spotting growth opportunities. Your collaboration with various teams—project management, operations, services, support, and customer care—will be crucial in achieving shared goals.
Who You Are: You are someone with at least 2 years of experience in a customer-focused role. You possess outstanding customer service phone skills and thrive on providing support to customers. Your educational background (a degree or equivalent experience) has equipped you with essential business knowledge. You know your way around data analysis tools like Excel and project management methodologies like Agile or Scrum are nice-to-have skills but not required. Your excellent critical thinking skills, attention to detail, and knack for teamwork make you a reliable and adaptable team player. Plus, you have a strong desire to learn and grow continuously.
Key Responsibilities:
- Generate and compile reports to keep clients informed.
- Monitor and report on equipment statuses and inventory levels.
- Identify issues and communicate them to the right departments.
- Collaborate with IT to enhance report development for asset management.
- Provide online training and refresher courses for customers as needed.
- Create and update guides to support effective business practices in all areas
- Be ready to work overtime if needed.
Additional Knowledge & Skills:
- Excellent organization and communication skills
- Strong intrapersonal skills
- Results oriented; effective as both a team member and independent worker
- Ability to successfully manage multiple priorities with deliverables completed on time and with high quality
Remote Locations:
Massachusetts
California
Florida
Illinois
Pennsylvania
Virginia
Join us in this exciting role where your focus on customer satisfaction will drive innovation and growth, ensuring both our clients and team members thrive.
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position
$26.74 - $44.56
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
