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Managed Services SAP IBP - Solution Lead ID-22274

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

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Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

 

  • Analyse and identify the linkages and interactions between the component parts of an entire system.
  • Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
  • Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
  • Develop skills outside your comfort zone, and encourage others to do the same.
  • Effectively mentor others.
  • Use the review of work as an opportunity to deepen the expertise of team members.
  • Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
  • Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

 

 

The Opportunity
As part of the SAP - Application Evolution Services team you are expected to lead the creation and implementation of impactful SAP initiatives. As a Manager you are responsible for supervising, developing, and coaching teams, managing client service accounts, and driving assigned client engagement workstreams by independently solving and analyzing complex problems to develop top-quality deliverables. This role involves training junior team members, analyzing Release Notes for engagements, and serving as a subject matter specialist for resolving complex production support issues.

Responsibilities
- Lead the development and implementation of SAP initiatives
- Supervise, develop, and coach team members
- Manage client service accounts and engagement workstreams
- Analyze Release Notes for engagements
- Serve as a subject matter specialist for complex production support issues
- Train and mentor junior team members
- Solve and analyze complex problems to deliver top-quality results
- Achieve successful project planning, budgeting, and execution

What You Must Have
- Bachelor's Degree
- 5 years of experience

What Sets You Apart
- Demonstrating in-depth abilities in identifying and addressing client needs
- Training junior team members to develop skills
- Analyzing and customizing Release Notes for engagements
- Serving as a SME for complex production support issues
- Developing proficiency in specific application functions
- Leading testing automation efforts
- Conducting ticket review calls with clients
- Leading design, development, and deployment of enhancements
- Managing a support ticketing queue with multiple open items

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2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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