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Patient Services Pharmacy Technician

Other Jobs To Apply

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left">Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p style="text-align:inherit"></p><p style="text-align:inherit"></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><h1><b>Job Details</b></h1></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p>The incumbent will establish and maintain strong relationships with client, demonstrating accountability for service delivery. Provides subject matter expertise relating to retail pharmacy access and affordability and consults directly with clinic staff and physicians to refer patients to the appropriate pharmacy based on the health system’s established process. Work collaboratively with the health system client to execute established marketing and business development plans to support the increased utilization of internal health system pharmacy services. Work both independently and with other team members to facilitate benefits verification and prior authorizations services for patients.</p><p></p><p></p><p><b>Location:</b> Onsite, Meadville, PA</p><p></p><p><b>Hours:</b> 7:30a-5pm Monday to Friday</p><p></p><p><b>Responsibilities:</b></p><ul><li><p>Provide liaison services for patients requiring high-cost retail prescription therapies, focused on navigation of prescription related access and affordability barriers.  Effectively processing prior authorizations, identifying and securing patient assistance and routing prescriptions to the appropriate pharmacy.  Coordinating the communication between patients, providers, staff, pharmacy and payers.  </p></li><li><p>Provide subject matter expertise in retail pharmacy prescription access and processing.  Routinely interfacing with office staff, providers and leadership to proactively identify an address areas for process improvement to drive improved patient access and prescription internalization.</p></li><li><p>For the assigned clinic(s) serve as the primary contact for high cost prescription access and affordability. Responsible for maintaining effective and complete communication to stakeholders and appropriate documentation within electronic health records, pharmacy dispensing systems and other systems as specified.</p></li><li><p>Responsible for providing education to providers, clinic staff and patients on the value of prescription fulfillment through the client health system pharmacy.  Providing world class customer service and timely execution of assigned tasks to drive trust and satisfaction with patients and providers.   </p></li><li><p>Works with the internal client pharmacy to facilitate and coordinate delivery of the prescriptions to patients.  Actively contributes to activity tracking and KPI reporting to enable continuous quality improvement and program performance assessment.</p></li><li><p>Participates in client and clinic meetings, contributing content and leading discussions relating to prescription access as needed. </p></li><li><p>Support the clinic during operating hours and work extended hours when needed to ensure patients receive their medication and to complete business plan objectives. Provide backup coverage to support clients and patients in the event of absence of other assigned resources.</p></li><li><p>Work both in clinic (or multiple clinics as assigned) and support from an approved remote location as the client needs dictate.  Demonstrate the ability to provide a high level of support from both settings</p></li><li><p>Perform other related duties as assigned.</p></li></ul><p></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b>Skills and Knowledge:</b></p><ul><li><p>Retail pharmacy technician experience 1-3 years</p></li><li><p>Active pharmacy technician licensure / certification in the corresponding state</p></li><li><p>Experience working with prior authorizations and copay assistance programs</p></li><li><p>Lead tech or other leadership experience a plus (not required)</p></li><li><p>Proficiency in Microsoft Office particularly Word and Excel</p></li><li><p>Ability to quickly learn other systems and programs (pharmacy dispensing software, electronic health records, etc.)</p></li><li><p>High level of organization and high quality communication skills</p></li></ul><p></p><p>#LI-DL1</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><h1><b><b><b>What Cencora offers</b></b></b></h1><p style="text-align:inherit"></p><p style="text-align:left"><span>We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit </span><u><a href="https://www.virtualfairhub.com/cencora" target="_blank" rel="noopener noreferrer"><span><span><span><span><span><span><span><span class="WDL1"><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">https://www.virtualfairhub.com/cencora</span></span></span></span></span></span></span></span></span></a></u></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p>Full time<p style="text-align:inherit"></p><p style="text-align:inherit"></p><h1><span class="emphasis-3"><b><b><b><b>Equal Employment Opportunity</b></b></b></b></span></h1><h1></h1><p style="text-align:left">Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.</p><p style="text-align:inherit"></p><p style="text-align:left">The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.</p><p style="text-align:inherit"></p><p style="text-align:left">Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email <a href="mailto:hrsc@amerisourcebergen.com" target="_blank" rel="noopener noreferrer"><span><span><span>hrsc@cencora.com</span></span></span></a>. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><h1><b><b><b>Affiliated Companies</b></b></b></h1>Affiliated Companies: Value Apothecaries Inc

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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