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Quality Assurance Manager

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<p><strong>Job description:</strong></p><p>PURPOSE: To provide for consistent and uniform quality standards of company products to customers and provide a venue to address customer complaints and/or concerns to a satisfactory resolution in the shortest possible time frame and at the least cost possible to company and business interruption to the customer.</p><p>ESSENTIAL DUTIES AND RESPONSIBILITIES: This incumbent will direct all quality auditing activities. The position will require some travel occasionally to comply with customer requests and occasional contact with customers and suppliers. This person will have the responsibility and authority to establishing guidelines for manufacturing.</p><p>Qualification Requirements:</p><p>§ Performance Requirements: The individual must possess the ability to effectively communicate orally and written all types of information in both technical and layperson terms. This person must have leadership qualities and be computer literate. This person must be able to objectively measure his/her employee’s performance, and set goals to achieve or surpass all Engineering, IT, HR, Materials, Technical Department, Finance, and external contacts for quality standards such as: Customers, Purchased Component Sources, Tool Makers, Measurement Device Vendors, Quality Equipment/tool calibrating sources, and Quality/statistical information sources.</p><p>OPERATING SKILLS:</p><p>· Represents company as IATF 16949 and ISO 14001 representative</p><p>· Ensures a high level of internal and external customer service</p><p>· Supervises workers engaged in inspection and testing</p><p>· Develops and analyzes statistical data and product specifications</p><p>· Provides technical and statistical help to teams</p><p>· Formulates, documents and maintains quality control standards</p><p>· Coordinates objectives with production procedures</p><p>· Creates, documents, implements inspection criteria</p><p>· Provides and oversees inspection activity for production</p><p>· Applies total quality management tools</p><p>· Interacts with vendors to ensure quality parts</p><p>· Maintains an active role on continuous improvement team</p><p>· Interacts when customer complaints come in</p><p>· Assigns customer complaints to an 8D team</p><p>· Certified IATF/EMS auditor</p><p>· Familiar with Lean Manufacturing</p><p>· Problem solver</p><p>· Understands what APQP, PPAP, FMEA, Central Plans, MSA, SPC are all about</p><p>· Knowledge of process flow</p><p>· Visits and knows how to work with customers at their locations</p><p>§ Education and/or Experience A background in Engineering would be a plus. He/She must be current with all SPC tools: APQP, TS16949, ISO9001, Capability Ratios, Capability Index, Control Plans, Design of Experiments, Failure Mode and Effects Analysis, Geometric Dimensions and Tolerancing, Launch Team, PIPC, PIST (% of Inspection Points Satisfying Tolerances), PPAP, PPM, PVP, R & and 8D’s. The candidate should also be aware of the flowing techniques: QFD,FEA,POKE,YOKE. The individual should possess the knowledge in compression, transfer, injection, blow molding, extrusion, with microwave and mandrel curing. This person must possess knowledge of auto industry terms and philosophies. The incumbent must be able to read and interpret customer drawings and be aware of this company’s capabilities.</p><p>§ Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government/legal regulations. Ability to write reports, business correspondence, and procedure, manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.</p><p>§ Reasoning Ability: Ability to define problems collects data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with abstract and concrete variables.</p><p>Authority: Has the authority to carry out tasks as spelled out in essential duties and responsibilities and as directed by appropriate supervisory authority.</p><p>PHYSICAL DEMANDS:</p><p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p>While performing the duties of this job, the employee is frequently required to walk. The employee is occasionally required to sit; stand; and use hands to finger, handle, or feel objects, tools, or controls, or with reasonable accommodation, the ability to perform those functions.</p><p>The employee must regularly lift and/or move up to 10 pounds, frequently lift and or move up to 25 pounds.</p><p>The employee must demonstrate an acceptable level of visual acuity, as evidenced by the initial employment physical, to safely and accurately operate assigned equipment and measuring devices. Correctable vision shall not be less than that required for a Michigan drivers license.</p><p>WORK ENVIRONMENT:</p><p>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p>The noise level in the work environment is usually quiet. Moderate noise if on the factory floor.</p><p>Job Type: Full-time</p><p><br></p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>IATF 16949:2016: 1 year (Required)</li><li>APQP: 1 year (Required)</li><li>ISO9001: 1 year (Required)</li><li>FMEA: 1 year (Required)</li></ul><p>Ability to Commute:</p><ul><li>Cadillac, MI 49601 (Required)</li></ul><p>Ability to Relocate:</p><ul><li>Cadillac, MI 49601: Relocate before starting work (Required)</li><li>Work Location: In person</li></ul>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

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10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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