PERMIT FACILITATOR ID-23022
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Summary
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About the Opportunity
The City of Asheville is excited to hire a full-time Permit Facilitator to join the Development Services Department. The purpose of this position is to perform intermediate technical work analyzing, expediting and processing a variety of information and data relating to the approval and issuance of construction related permits at the City of Asheville's Permit Application Center.Other Jobs You May Be Interested In
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What you'll be doing:
- Assists customers both in person and on the telephone by answering technical questions related to the permit process, contractor licensing, fees and other requirements.
- Processes permit applications in consultation with applicants and other individuals and sources.
- Gathers information on property identification (addresses and ownership) in the processing of building, electrical, mechanical, plumbing and other permits using location books, maps and data on the computer.
- Searches location and criteria of properties using GIS.
- Enter planning applications information into permitting software system.
- Reviews permits to verify completeness and coordinate permit data and approvals with other divisions, departments and agencies; insures that all permits are issued to satisfy departmental requirements, local and state laws; and, processes plans for submission to other divisions for approval.
- Coordinates and processes special approval processes such as certificates of compliance/occupancy, temporary utilities, temporary occupancy and ABC permits.
- Schedules inspections.
- Issues permanent Certificates of Compliance.
- Stores and disposes of permits, plans and related files in accordance with the State Records and Retention Schedule.
- Assists the Plans Reviewers with plan intake.
- Performs other similar duties as required.
Benefits:
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Hiring rate: $ 22.46 per hour
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13 paid holidays, plus you will earn paid sick and vacation hours
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Full access to the City of Asheville's benefit suite including Medical, Dental, and Life insurance options
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Enrollment in the North Carolina State Pension Plan and NC State 401K with company matching funds
About you:
We know your time is valuable. Applicants who meet the following minimum requirements or have comparable experience and/or education will be considered:
- Associate degree or two-year technical college, with some customer service and permitting experience; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
- None required but Notary Public a plus.
Persons of all genders and races are encouraged to apply.
Other things to know:
Work Schedule: Monday - Friday, 8:30 AM - 5:30 PM (40 hours per week)
About us:
The City of Asheville is dedicated to providing quality service for the residents and visitors of our beautiful city, nestled in the Blue Ridge Mountains of western North Carolina. Asheville, NC is a thriving mountain city that has a culture enriched in diversity.
The City of Asheville values and respects a diverse community, workforce and ideas, and is committed to promoting an equitable, fair, and just employment environment. Our organization seeks to create and provide access and opportunities to employees, residents and visitors to fulfill their potential through inclusive engagement practices, relationship building and an authentic sense of belonging. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status. The City of Asheville is proud to be a second chance employer.
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Knowledge:
- Advanced knowledge of procedures and practices to analyze and resolve unusual or difficult problems.
- Ability to read and understand basic workplace data, such as simple forms, tables, graphs, schedules, etc.
- Ability to conduct research of existing, internal policies and procedures
- Ability to compile data into a formal report or recommendation shared with others and often verbally presented.
- Ability to think creatively in all areas for the purpose of increasing efficiency and effectiveness.
- Ability to communicate effectively in spoken and written form.
- Ability to research program documents and narrative materials, and develop reports from information gathered.
- Ability to analyze situations to pinpoint problems and assist with solving problems or identifying sources of obstacles.
- Ability to develop and maintain effective working relationships as required by work assignments.
- Ability to work independently with limited supervision.
- Ability to analyze and interpret policy and procedural guidelines and to apply this understanding to tasks.
- Ability to bring resources together to resolve a problem or provide a solution.
