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Job Summary:
TabaPay is a leading company in the digital payments space, helping Fintechs in the US and Canada with instant money transfers. They are seeking a Product Operations Analyst to manage network mandates and technical updates from payment networks, ensuring compliance and efficiency across teams.
Responsibilities:
• Summarize the impact of network mandates on TabaPay’s systems and operations, identifying necessary actions, affected teams, potential risks, and benefits. Maintain a central record of mandates in progress.
• Work closely with Engineering, Compliance, Customer Support, and Account Management, and other teams to ensure that all technical updates and changes are communicated clearly and implemented successfully.
• Open and manage configuration or certification projects with the networks as needed; work with Engineering and external partners to ensure technical changes are delivered correctly and on time.
• Work with engineering teams to clarify technical requirements, provide support for system updates, and resolve any issues that arise during the implementation of mandates.
• Help improve workflows for tracking mandates, assessing their impact, and coordinating responses. Contribute to the development of templates and documentation standards to support scalability and consistency.
• Identify when mandates require merchant notification or technical changes on their side (e.g., fee changes, required fields in API messages), and coordinate with relevant internal teams to manage those communications.
Qualifications:
Required:
• Ability to interpret complex network mandates, understand business requirements, assess their impact on operations, and synthesize information into concise, actionable updates for various internal and external stakeholders.
• Comfortable managing large volumes of technical documentation and tracking multiple open items, ensuring that nothing falls through the cracks and that deadlines are met.
• You are adaptable and able to navigate uncertain situations, ask the right questions, flag unknowns, and keep progress moving even when some information is incomplete.
• An interest in payment systems is essential.
• Prior experience in fintech is a plus.
Company:
TabaPay is the easiest way to disburse, collect and transfer funds between accounts instantly Founded in 2017, the company is headquartered in Mountain View, California, USA, with a team of 51-200 employees. The company is currently Growth Stage. TabaPay has a track record of offering H1B sponsorships.
