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[Remote] AI Innovation Lead, Marketing

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Note: The job is a remote job and is open to candidates in USA. Dropbox is seeking a Business Operations AI Innovation Lead to drive the exploration and implementation of artificial intelligence across the Integrated Marketing organization. In this strategic role, you will identify opportunities for automation, enhance productivity, and elevate marketing impact through AI solutions while collaborating with cross-functional partners.


Responsibilities

  • Shepherd cross-functional change management for AI-first and automation-enabled tools and workflows across the Marketing organization, ensuring successful rollout and adoption.
  • Identify, test, implement, and scale AI-powered marketing automations that streamline operations, reduce manual work, and improve team efficiency and creativity.
  • Design and lead enablement programs—including training, knowledge-sharing sessions, and internal communications—to help teams confidently integrate AI into daily marketing workflows.
  • Partner with Corporate IT and Marketing Operations to translate technical AI capabilities within existing stack into practical, high-impact use cases that accelerate marketing productivity.
  • Run pilot programs that demonstrate the business value of AI-powered workflows and inform broader scale-up strategies.
  • Develop and maintain success metrics and reporting frameworks to measure AI adoption, capture feedback, and continuously refine processes for maximum impact.
  • Stay ahead of emerging AI trends and proactively recommend opportunities for experimentation, integration, and long-term innovation within marketing operations.

Skills

  • 1+ year of experience driving efficiencies across a Marketing organization using AI and automations
  • 4–6+ years of experience in marketing execution, operations, or program management with direct exposure to AI-enabled workflows and tools.
  • Familiarity with integrated marketing disciplines, including campaign management, content operations, and digital marketing.
  • Experience building or experimenting with AI agents, custom GPTs, or multi-step automation that embed AI into complex workflows.
  • Demonstrated success applying AI to automate or enhance team workflows (beyond content generation) showing measurable impact on efficiency and outcomes.
  • Proven track record driving adoption of new tools or processes across cross-functional teams, including training, enablement, and change management.
  • Strong analytical and problem-solving skills, with the ability to identify automation opportunities, prototype solutions, and prove return on investment.
  • Exceptional communication and translation skills, able to make technical AI concepts accessible to non-technical marketing stakeholders.
  • Proactive, builder-oriented mindset, with curiosity about the future of work and a passion for applying emerging technologies to real-world challenges.
  • Hands-on experience with AI technologies, such as large language model frameworks, copilots, retrieval-augmented generation (RAG) applications, or low-code/no-code automation tools.
  • Strong technical literacy with APIs and modern workflow automation platforms, enabling the ability to prototype or integrate AI-driven solutions.
  • Experience working in technology or SaaS environments, ideally supporting go-to-market teams.

Company Overview

  • Dropbox is a smart workspace company that provides secure file sharing, collaboration, and storage solutions. It was founded in 2007, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.dropbox.com.

    • Company H1B Sponsorship

  • Dropbox has a track record of offering H1B sponsorships, with 115 in 2025, 109 in 2024, 104 in 2023, 167 in 2022, 197 in 2021, 157 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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