[Remote] Title - Technical Product Owner ( with Twilio Insights / IVR Reporting experience )-Remote

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Note: The job is a remote job and is open to candidates in USA. Cyber Sphere is seeking a Technical Product Owner with extensive experience in product management, particularly in the realm of Twilio Insights and IVR Reporting. The role involves converting complex business needs into user stories and managing stakeholder expectations effectively.


Skills

  • Seasoned Product Owner with 10+ years of experience as Technical Product Owner
  • DB knowledge with hands on SQL skills to handle complex needs
  • Familiar with end-to-end Contact Center reporting
  • Interpersonal skills with the ability to handle demanding stakeholders
  • Ability to convert complex business needs into User Stories with clearly articulated acceptance criteria
  • Familiar with Twilio Insights
  • Familiar with healthcare compliance needs for reporting

Company Overview

  • Cyber Sphere is an IT consulting firm that offers business intelligence, application development, business analysis, and quality assurance. It was founded in 2004, and is headquartered in Alpharetta, Georgia, USA, with a workforce of 51-200 employees. Its website is http://cysphere.net.

  • Company H1B Sponsorship

  • Cyber Sphere has a track record of offering H1B sponsorships, with 8 in 2025, 14 in 2024, 18 in 2023, 13 in 2022, 13 in 2021, 13 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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