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[Remote] Sr. Manager, Facilities Management (FM) Learning and Development

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Note: The job is a remote job and is open to candidates in USA. Johnson & Johnson is a global leader in healthcare innovation, committed to improving health for humanity. The Sr. Manager, Facilities Management (FM) Learning and Development will design and manage training programs to enhance operational capabilities and ensure compliance, collaborating with stakeholders to identify training needs and develop effective learning materials.


Responsibilities

  • Act as the primary point of contact for Facilities Management (FM) training, collaborating with SMEs to identify training needs and develop curricula.
  • Lead the creation and ongoing development of training materials, ensuring alignment with organizational standards and industry best practices.
  • Implement processes for training delivery, including uploading content, scheduling sessions, and managing logistics.
  • Conduct regular reviews of training materials to ensure continuous improvement and reflection of organizational updates.
  • Develop and implement procedures for the different E&PS CoE programs.
  • Analyze training completion data and feedback to develop improvement strategies and mitigate risks.
  • Engage with enabling functions and relevant SMEs to define training requirements/ methodologies beyond FM-specific content, and work with internal stakeholders to ensure training aligns with operational needs and compliance standards.
  • Regularly update training curricula, content, and records to reflect new standards, technologies, and organizational changes.
  • Partner with FM leads and service providers to coordinate training initiatives aligned with organizational goals.
  • Communicate training requirements and updates to all relevant stakeholders.
  • Promote a learning-oriented culture by encouraging participation and ongoing development.
  • Support onboarding and continuous professional growth initiatives.
  • Develop and implement lessons learned sharing platforms and programs to cultivate knowledge exchange and operational improvements.
  • Analyze training outcomes and feedback to refine programs and system functionalities.

Skills

  • Bachelor’s or equivalent degree in Science, Engineering, Business, Learning & Development, Human Resources, or related field.
  • Minimum 8-10 years of experience in business process and training management development and execution within a regulated environment.
  • Consistent track record on designing and implementing enterprise-wide learning strategies aligned with organizational goals, especially within regulated environments.
  • Strong understanding of pharmaceutical industry (such as pharmaceuticals, biotech, or medical devices) standards, including cGMP, regulatory compliance, quality systems, and risk mitigation related to training programs.
  • Demonstrated experience leading cross-functional teams and influencing senior stakeholders to drive learning initiatives.
  • Skilled in leading organizational change, embedding learning into operational and cultural transformations, process optimization, and driving a culture of compliance and operational excellence.
  • Expertise in learning principles, e-learning platforms, LMS management, and blended learning methodologies.
  • Ability to analyze learning metrics, assess return on investment, and continuously improve programs based on data insights.
  • Strong organizational skills to lead multiple initiatives and timelines.
  • Outstanding interpersonal skills for stakeholder engagement, presentations, and influencing at senior levels.
  • Skilled in conducting risk assessments, root cause analysis, and implementing corrective and preventive actions (CAPA).
  • Familiarity with technical and operational aspects of facilities, maintenance, and engineering within pharmaceutical environment.
  • Knowledge of cGMP & Regulatory Audits: Hands-on experience supporting compliance training and audits in a regulated environment.
  • Proven track record to lead external training vendors, consultants, and technology providers.
  • Experience in fostering continuous learning culture and leading organizational development initiatives.
  • Certifications such as CPLP (Certified Professional in Learning and Performance), SHRM-SCP, or specific pharma/regulated industry certifications.
  • Familiarity with the latest learning technologies, virtual training tools, and digital collaboration platforms.
  • Professional certifications (e.g., PMP, Lean, Six Sigma, etc.) preferred.

Company Overview

  • At Johnson & Johnson, we believe health is everything. It was founded in 1886, and is headquartered in New Brunswick, NJ, US, with a workforce of 10001+ employees. Its website is http://www.jnj.com.

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