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2025 Graduate Area Manager, Operations ID-11174

Description

Are you a recent graduate with a passion for learning, management and/or data driven problem solving? At Amazon we’re on the lookout for the curious, those who think big and want to define the world of tomorrow.

At Amazon, you will grow into the high impact, visionary person you know you’re ready to be. Every day will be filled with exciting new challenges, developing new skills, and achieving personal growth. How often can you say that your work changes the world? At Amazon, you’ll say it often. Join us and define tomorrow.

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Based out of our one of fulfillment centres across the country, Graduate Area Managers work alongside employees in our fulfillment centres in order to support their growth & development, identify and remove barriers the teams face, and display ownership of a fast-paced team environment.

After your initial training and mentorship, you will have a team of associates reporting to you. You’ll support the training and integration of your team. You will build skills and experience that will turn your job into a career!

Key job responsibilities

You’ll be an inspiring leader at one of our Fulfillment Centres, where you'll work to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered quickly, accurately, and cost-effectively. In this position, you'll lead a team or a process from day one.

At Amazon, we trust the people we hire and provide plenty of support to help you hit the ground running. Our culture is learn-by-doing oriented; you'll take control of your career. Leading by example, you’ll be responsible for the training and integration of your team, while driving progress as you strive for excellence together.

You’ll exercise sound judgement, ensuring progress and targets are realistic and achievable. It’ll be worth it; the impact you could have, within one of the world’s biggest, most innovative companies, won’t go unnoticed. With us, you can have a hand in creating the future of operations and logistics.

As a Graduate Area Manager, You Will Be
  • Leading and developing a team of Amazon associates,
  • Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site,
  • Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality,
  • Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives,
  • Partnering with the management team to establish and maintain quality control standards,
  • Review the work forecasts and determine your requirements to produce during the day to meet the overall building objectives.
  • Demonstrate problem-solving and analytical capabilities.

Please note: This role is based on day shift or night shift, with shift hours approximately from 7am - 5pm, or 7pm - 5am. You will be working shifts from Sunday to Wednesday, or Wednesday to Saturday.

A day in the life

You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.

Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.

About The Team

As a Graduate Area Manager, you are part of something bigger and amazing. This isn't a corporate role, you will be based in the heart of the action at one of our Fulfillment Centres, working with other Area Managers, support staff and learning everything you need to know about how Amazon Operations works. You will be provided with a mentor who will support you and guide your work, along with a strong intern support network.

Basic Qualifications

  • Completed a tertiary qualification (undergraduate or post-graduate) in the last 24 months in any discipline or degree
  • People focused
  • Loves to analyse problems
  • Solution oriented
  • Able to work independently
  • Possess leadership qualities
  • Loves to have fun and make history!

Preferred Qualifications

  • Some work experience - whether through placement years, internships or university
  • Prior experience in a leadership role or operational role (advantageous)
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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