Account Manager, RWE Clinical Trials - Remote ID-9454
Job Summary
Walgreens RWE (Real World Evidence) Clinical Trials is seeking a remote Account Manager, RWE Clinical Trials with business development, client management, and stakeholder management skills to drive the success of the Walgreens RWE Clinicals Trials business segment. This position offers a unique entrepreneurial experience for a candidate who has been part of a team with demonstrated success in winning new clients, and who understands the development of new
therapies, Phase I IV clinical research, clinical operations, as well as Health Economics and Outcomes Research (HEOR), Market Access and RWE.
The Account Manager is responsible for the growth of an assigned set of accounts as well as the overall satisfaction and client management activities. This role requires consultative, proactive sales activities directed at decision makers and decision influencers at existing and new client contacts. Proactively find and qualify opportunities including defining the solutions and recommending pricing structures to meet strategic goals. Serve as the primary contact until project Kick Off (KO), then coordinates with the relevant business area(s) to ensure a successful implementation.
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Job Responsibilities
- Client account and relationship management
- Responsible for achieving budgeted sales within the assigned client accounts
- Client account development to drive new business opportunities across the verticals of RWE Clinical Trials business (e.g patient recruitment, Decentralized Clinical Trials (DCT), HEOR and epidemiological studies, post marketing studies)
- Drive client account strategy and development through strategic and tactical account planning in partnership with the scientific research delivery teams
- Work in collaboration with sales operations, finance, and other internal support functions to drive and close business and achieve sales authorization targets
- This role requires consultative, proactive sales activities directed at decision-makers and decision influencers at existing and new client contacts
- Proactively find and qualify opportunities including defining the solutions and recommending pricing structures to meet strategic goals
- Serve as the primary contact until project KO, then coordinate with relevant business area(s) to ensure a successful implementation
- Lead and help deliver the response to the proposal process with the proposal team and deliver in a timely fashion to clients
- Coordinate Bid Defense strategy, ensuring targeted offering aligns with client objectives
- Lead efforts to close a potential client for a clinical trial as part of the target sales targets
- Responsible for assigned client account and identify opportunities within existing customers to increase account penetration
- Provide a collaborative customer-facing, problem solving environment with Sales, Marketing, Operations, and systems with the vision of enhancing Walgreens clinical trials market leadership.
About Walgreens and WBA
Walgreens (www.walgreens.com) is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170 year heritage of caring for communities. WBA’s purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation’s medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high quality products and services in communities nationwide.
The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits.
"An Equal Opportunity Employer, including disability/veterans".
Basic Qualifications
- Bachelor’s Degree and at least 4 years of experience in direct or indirect (such as clinical trials, RWE, life sciences) client/account OR High School/GED and at least 7 years of experience in direct or indirect (such as clinical trials, RWE, life sciences) client/account
- Scientific, sales and/or marketing background with concentration in pharmaceutical/biotech area
- Proven track record of developing mid- and high level business contacts
- Excellent interpersonal skills in order to manage and fully integrate with Operations, Finance, and Marketing, and follow up to expand relationships and business opportunities
- A solid understanding of Clinical Trial, Decentralized Trials, and RWE trends
- Demonstrated experience in identifying and developing sales leads, making professional presentations managing the sales process through close, and handling contract negotiations
- Understanding of sales automation systems and Microsoft Office programs
- Experience collaborating with internal or external resources to develop strategies that meet department goals within budget and established timelines
- At least 2 years of experience contributing to financial decisions in the workplace.
- At least 2 years of direct leadership, indirect leadership and/or cross functional team leadership.
- Willing to travel up to/at least 25% of the time for business purposes (within state and out of state).
Preferred Qualifications
- Master’s degree or MBA