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Barista Shift Supervisor (Coffee Shop)

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Barista Shift Supervisor (Coffee Shop)

At Starbucks, cultivating meaningful connections is at the heart of our ethos. Our people, particularly our in-store teams, are pivotal to this process. We proactively foster a synergy between each other, our clientele, and the diverse communities we serve. This commitment towards making a difference daily, along with our shared successes, is what inspires us to call each other Starbucks "partners". We strive to craft a warming and inclusive atmosphere, treasuring each partner's unique experiences.

As a Starbucks Shift Supervisor, you are tasked with epitomizing the operational standards that make up the distinguishable Starbucks Experience. Managing each shift, you will collaborate with a team of Baristas in delivering superior customer service and expertly curated products. Our vibrant in-store environment offers a platform to guide and inspire individuals positively, nurture a team-driven culture, and sharpen your leadership skills.

Shift Supervisors play a crucial role in crafting an electrifying ambiance for both our customers and team members.

Our Benefits:

- Comprehensive Health, Dental & Vision Insurance
- Life Insurance - Short & Long-Term Disability
- Stock & Savings Plans - Bean Stock, Stock Investment Plan (SIP), Future Roast 401(k)Bean Stock
- Financial Wellness Programs - Starbucks College Achievement Plan, Pathway to Admission, Greener Apron
- Partner & Family Support - Partner & Family Sick Time, Paid Parental Leave, Lyra Mental Health Benefit, Headspace, and Backup Care Benefit
- Time-Off & Vacation Plans - Caring Unites Partners (CUP) Fund, Family Expansion Reimbursement Assistance, DACA Reimbursement
- Company Perks - Food & Beverage Benefit, Weekly Markout & Discount, Spotify Premium Subscription, Coffeegear, Commuter Benefits, Discounts at Other Retailers, Giving Match, Fitness and Activities, Elite Athlete Program, Siren Card

Qualities of our Ideal Shift Supervisor:

- Proactively drives change with integrity and a hands-on approach.
- Thrives in a teamwork space, and enjoys inspiring others.
- Understands and delivers exceptional customer service.
- Takes pride in producing high-quality work.
- Confidently guides, directs, and mentors team members.
- Open to learning new things, especially in relation to the latest beverage recipes!
- Experience in cash handling and store safety tasks.
- Keeps calm and stays focused in fast-paced, busy work settings.
- Strong communication skills.

At Starbucks, we proudly present a comprehensive compensation and benefits package for our eligible part-time and full-time team members. This includes free coffee, competitive wages, diverse health coverage options, full tuition coverage via our Starbucks College Achievement Plan, plus our exclusive Bean Stock equity reward program.

Critical Qualifications:

- Consistent punctuality and attendance, even without reasonable accommodation.
- Flexible in work hours, willing to work early mornings, evenings, weekends, nights, and holidays.
- Adheres to all store operational policies, maintains high-quality beverages and food, handles cash securely, and ensures complete store safety.
- Six months of serving in a customer-facing role.
- Can prepare beverages and food based on standard recipes or altered to cater to customer requests.
- Managed or led a team of two or more members for at least six months.

Skills and Abilities:

- Capable of managing others and navigating their work.
- Quick to learn and adapt.
- Proficient in verbal communication.
- Understands the retail industry and its functionality.
- Excellent interpersonal skills.
- Team player.
- Skilled in fostering relationships.

As partners at Starbucks, you and your dependents are included in medical, dental, vision, basic, and additional life insurance plans. You'll also gain access to short and long-term disability coverage, paid parental leave, family expansion reimbursement, paid vacation accrual, sick leave benefits, and bonus payment for specific holidays. We also provide financial wellness tools including a 401(k) retirement plan with employer match, discounted company stock via the S.I.P., Starbucks equity program (Bean Stock), and incentives for emergency savings. There’s also an opportunity to receive full tuition coverage for an online bachelor's degree at Arizona State University through Starbucks College Achievement Plan, resources for managing student loans, additional educational advantages, backup care, and DACA reimbursement. We ensure compliance with all relevant state and local regulations regarding employee leave benefits as per our policies, such as the Colorado Healthy Families and Workplaces Act. The given information may undergo alterations following collective bargaining in regions with a certified representative.
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2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

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