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Client Service Representative - Entry Level

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We’re currently hiring an Entry-Level Client Service Representative to join our growing team. In this role, you'll serve as the first point of contact for clients, helping answer questions, provide information, and ensure a positive experience from start to finish.

Whether you’re a recent graduate or looking for a career change, this is a great opportunity to build valuable skills in customer service, communication, and client relations. Full training is provided—no prior experience required.

Key Responsibilities:

  • Client Interaction: Greet and assist clients in-person or by phone, providing accurate information and helpful support.

  • Problem Solving: Address client concerns or questions promptly and professionally, escalating issues when necessary.

  • Product/Service Knowledge: Become familiar with the services or products we represent to confidently answer questions and guide clients.

  • Documentation: Maintain accurate client records and log interactions as needed.

  • Team Collaboration: Work closely with other team members and supervisors to ensure a high standard of service.

  • Follow-Up: Support follow-up communication to ensure client satisfaction and retention.

Qualifications:

No prior experience is needed—we’re looking for individuals who are dependable, people-oriented, and eager to learn.

You’re a strong candidate if you:

  • Are friendly, approachable, and professional

  • Communicate clearly and confidently

  • Enjoy helping others and solving problems

  • Can handle multiple tasks while staying organized

  • Work well in a team environment

  • Are open to feedback and career growth

  • Are punctual, reliable, and detail-oriented


What We Offer:

  • Paid Training: Learn everything you need to succeed in the role

  • Weekly Pay: Consistent base pay with additional bonuses based on performance

  • Growth Opportunities: Clear path to advancement into senior client service, team lead, or management positions

  • Supportive Culture: Join a positive, team-driven workplace

  • Transferable Skills: Build communication and service skills that can open doors across multiple industries

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