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Concur Specialist

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It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time. 

Position Overview:

The Concur Specialist is responsible for review and support of all employee expense reimbursement requests and corporate credit card purchases in Concur.  This position is also responsible for the processing and reconciliation of all purchases on company purchasing cards.

Job Qualifications:

  • 3-4 yrs Accounts Payable or applicable experience

  • High School diploma or GED required

  • Concur experience, preferred

Location Requirement: 

This role is located in Tempe, Arizona. This position is required to be in office 4 days per week (Mon-Thurs); Fridays are optional remote work days.

Key Result Areas (KRAs):

Concur Reports Review and Approval:

  • Ensure timely review and approval of employee reimbursement submissions

  • Communicate proactively with Concur users to submit timely and effective support

  • Generate daily general journal entries in D365 based on approved reports for review and approval by entity reviewers

  • Manage creation and updates of user profiles

  • Manage new shop creation and user-related updates

  • Support managers and supervisors with ad hoc tasks and projects

Company Credit Card Processing:

  • Ensure timely processing of corporate credit card submissions

  • Run a weekly report to reconcile charges against supporting documentation

  • Follow up with the credit card user for missing documentation related to the credit card charges

  • Create an invoice journal in D365 to capture credit card charges, enabling entity-specific reviewers to review and approve

  • Reconcile and review automated entries for accounting accuracy 

  • Support leadership by conducting reporting and analysis where applicable

Support the AP Team, HQ Employees, and The Field:

  • Ensure monthly-close deadlines are met, and maintain accounting ledgers by resolving clearing account variances

  • Prepare correcting journal entries when applicable  

  • Work with third party support teams to resolve user issues within the system (Concur, PNC, etc.)

  • Protect the organization's value by keeping information confidential

  • Provide support to team members as needed

  • Update job knowledge by participating in educational opportunities

  • Other duties as assigned

  • Must be able to collaborate in-person with occasional impromptu in-person meetings

Skills:

  • Communication

  • Compliance

  • Detail-Oriented

  • Financial Acumen

  • Organization

  • Problem-Solving

  • Time Management

Physical Requirements:

  • In-Office Environment: Must be able to work in a busy, crowded, and loud office with frequent distractions and interruptions

    • Must be able to collaborate in-person with occasional impromptu in-person meetings 

  • Office Conditions: Adaptability to typical office conditions, which may include exposure to air conditioning, heating, artificial lighting, and varying noise levels

  • Mobility: Ability to sit, stand, reach, twist, stretch, and work at a desk for long stretches.  Must be able to occasionally move or lift office items up to 25 pounds

  • Hearing Requirements: Hearing must be sufficient or correctable to ensure clear understanding of spoken information, including participating in virtual meetings and phone calls. Use of hearing aids or other assistive devices is acceptable if needed.

  • Reading and Writing Proficiency: Ability to read and write in English is essential for processing documents, drafting reports, and following up on necessary actions. Proficiency in written communication is required to handle job-related tasks effectively.

  • Vision Requirements: Vision must be adequate or correctable to perform essential job duties, such as reading documents on a computer screen and using other visual tools. Use of corrective lenses or other measures to meet visual requirements is expected if needed.

  • Technology Proficiency: Must be proficient in operating a computer and other office productivity tools such as printers, scanners, and collaboration software. 

  • Effective Communication: Must possess strong verbal and written communication skills to interact effectively with team members, clients, and other stakeholders via email, video conferencing, and other in office communication tools.

Compensation:

$24.90 - DOE

If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time. 

Position Overview:

The Concur Specialist is responsible for review and support of all employee expense reimbursement requests and corporate credit card purchases in Concur.  This position is also responsible for the processing and reconciliation of all purchases on company purchasing cards.

Job Qualifications:

  • 3-4 yrs Accounts Payable or applicable experience

  • High School diploma or GED required

  • Concur experience, preferred

Location Requirement: 

This role is located in Tempe, Arizona. This position is required to be in office 4 days per week (Mon-Thurs); Fridays are optional remote work days.

Key Result Areas (KRAs):

Concur Reports Review and Approval:

  • Ensure timely review and approval of employee reimbursement submissions

  • Communicate proactively with Concur users to submit timely and effective support

  • Generate daily general journal entries in D365 based on approved reports for review and approval by entity reviewers

  • Manage creation and updates of user profiles

  • Manage new shop creation and user-related updates

  • Support managers and supervisors with ad hoc tasks and projects

Company Credit Card Processing:

  • Ensure timely processing of corporate credit card submissions

  • Run a weekly report to reconcile charges against supporting documentation

  • Follow up with the credit card user for missing documentation related to the credit card charges

  • Create an invoice journal in D365 to capture credit card charges, enabling entity-specific reviewers to review and approve

  • Reconcile and review automated entries for accounting accuracy 

  • Support leadership by conducting reporting and analysis where applicable

Support the AP Team, HQ Employees, and The Field:

  • Ensure monthly-close deadlines are met, and maintain accounting ledgers by resolving clearing account variances

  • Prepare correcting journal entries when applicable  

  • Work with third party support teams to resolve user issues within the system (Concur, PNC, etc.)

  • Protect the organization's value by keeping information confidential

  • Provide support to team members as needed

  • Update job knowledge by participating in educational opportunities

  • Other duties as assigned

  • Must be able to collaborate in-person with occasional impromptu in-person meetings

Skills:

  • Communication

  • Compliance

  • Detail-Oriented

  • Financial Acumen

  • Organization

  • Problem-Solving

  • Time Management

Physical Requirements:

  • In-Office Environment: Must be able to work in a busy, crowded, and loud office with frequent distractions and interruptions

    • Must be able to collaborate in-person with occasional impromptu in-person meetings 

  • Office Conditions: Adaptability to typical office conditions, which may include exposure to air conditioning, heating, artificial lighting, and varying noise levels

  • Mobility: Ability to sit, stand, reach, twist, stretch, and work at a desk for long stretches.  Must be able to occasionally move or lift office items up to 25 pounds

  • Hearing Requirements: Hearing must be sufficient or correctable to ensure clear understanding of spoken information, including participating in virtual meetings and phone calls. Use of hearing aids or other assistive devices is acceptable if needed.

  • Reading and Writing Proficiency: Ability to read and write in English is essential for processing documents, drafting reports, and following up on necessary actions. Proficiency in written communication is required to handle job-related tasks effectively.

  • Vision Requirements: Vision must be adequate or correctable to perform essential job duties, such as reading documents on a computer screen and using other visual tools. Use of corrective lenses or other measures to meet visual requirements is expected if needed.

  • Technology Proficiency: Must be proficient in operating a computer and other office productivity tools such as printers, scanners, and collaboration software. 

  • Effective Communication: Must possess strong verbal and written communication skills to interact effectively with team members, clients, and other stakeholders via email, video conferencing, and other in office communication tools.

Compensation:

$24.90 - DOE

If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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