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Driver, Non-CDL (Part Time) - Maui Warehouse

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Position Overview This position is responsible for ensuring timely delivery of goods to customer sites as needed or as a part of a pre-defined route, reviewing orders prior to delivery to verify accuracy, and loading and unloading goods. Driving, delivering, and pick-up using Encore owned, leased, or rented trucks with a gross vehicle weight of less than 26,001 lbs. Responsible for obtaining and maintaining a medium-duty DOT certification as required by state law (Non-CDL). This position reports to the Warehouse Operations Manager. Key Job Responsibilities Driving, Delivery, and Pick-up: Drive Encore owned, leased, or rented vehicles including vans and box trucks with a gross vehicle weight of less than 26,001 lbs Maintain set routes and schedules as directed by their supervisor to meet customer expectations Loading and unloading of vehicles Review orders for accuracy during both delivery and pickup to ensure all items are accounted for Ensure contents are properly secured inside of truck to prevent breakage or damage to gear Obey all applicable traffic laws and drive according to the weather/road conditions. Able to complete a manual and/or electronic log book, based on assigned region Customer Service: Provide superior customer service and strive to exceed the needs and expectations of both internal and external customers Maintain a positive relationship with all clients through effective communication and interaction Ensures consistent communication with Dispatcher on an as needed basis Equipment Handling Assist hotel and warehouse team with pulling, receiving, and transportation of equipment Participate in annual physical inventory process Perform quality control and equipment staging in warehouse as directed.(driver's not allowed to leave trucks) Ensure all equipment is picked up and/or delivered on site Vehicle Maintenance: Works with the dispatcher or warehouse supervisors to ensure that vehicles are well maintained through scheduled service appointments as required Maintain good general overall appearance of the vehicles and ensure all vehicles are kept clean and free of debris Perform daily inspection on vehicle prior to route and ensure Driver Vehicle Inspection logs are performed before each trip Maintain and replenish all vehicle fluids as needed - (e.g. wiper fluid, DEF, etc.) Identify mechanical maintenance needs as they occur Report any vehicle damages or traffic violations to immediate supervisor in a timely manner Job Requirements High School Diploma / GED Drive trucks with a Gross Vehicle Weight Rating (GVWR) under 26,001 lbs Valid Driver's License minimum of 2 years driving experience Clean driving record Basic Computer Skills Exceptional customer service skills General knowledge of vehicle inspection and maintenance General understanding of proper load securement Proficient using GPS and other routing systems Ability to drive or sit for long hours at a time Good communication skills with internal and external customers High degree of team work with customers, peers, and managers General competencies skills in smart phone use Serve as a brand advocate and ambassador in every interaction Ability to maneuver vehicle in heavy city traffic conditions Competencies Ownership Hospitality Professionalism Responsiveness Safety Conscience Ensures Accountability Instills Trust Communicates Effectively Action Oriented Physical Requirements Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting: 6-8 hours per day Standing: 2-3 hours per day Walking: 0-1 hour per day Stooping: 0-1 hour per day Crawling: 0-1 hour per day Kneeling: 0-1 hour per day Bending: 0-1 hour per day Reaching (above your head): 0-1 hour per day Climbing: 0-1 hour per day Grasping: 0-1 hour per day Lifting Requirements 0 - 15 lbs*: Frequently 16 - 50 lbs*: Frequently 51 - 100 lbs: Never Over 100 lbs: Never Carrying Requirements 0 - 15 lbs*: Frequently 16 - 50 lbs*: Occasionally 51 - 100 lbs: Never Over 100 lbs: Never Auditory/Visual Requirements Close Vision: Continuously Distance Vision: Frequently Color Vision: Continuously Peripheral Vision: Occasionally Depth Perception: Occasionally Hearing: Continuously Pushing/Pulling Requirements 0 - 15 lbs*: Occasionally 16 - 50 lbs*: Occasionally 51 - 100 lbs: Never Over 100 lbs: Never Identifies the physical requirements that team members perform without assistance. Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Work is generally performed in a hotel, warehouse, or vehicle on the road. Team members will frequently visit other Encore locations, and non-Encore venues for meetings, and/or deliveries. Working times will include days and may include evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures, dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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