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Operations Specialist

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Job Overview

We are seeking highly motivated individuals to join our team as Operations Specialists.

Key Responsibilities:

  • Full-Cycle Recruitment: Conduct full-cycle recruitment, including sourcing, screening, interviewing, and placing candidates for light industrial roles.

  • Client Coordination: Work closely with the Territory Operations Team to understand each customer's unique needs.

  • Effective Communication: Communicate with users on the app to effectively fill open positions.

  • High Volume Calling: Make a high volume of calls to workers across different time zones to ensure shift coverage. Maintain a positive and persistent approach.

  • Interview Coordination: Coordinate and schedule interviews between candidates and clients.

  • Feedback Provision: Provide timely and constructive feedback to candidates and Territory Operations Team.

  • Repetitive Tasks: Perform repetitive tasks daily with consistency and attention to detail.

  • Flexibility: Be adaptable to be placed where there is demand, with little downtime.

  • Fast-Paced Environment: Thrive in a fast-paced, results-driven environment where quick decision-making and adaptability are crucial.

Qualifications:

  • Experience: 2+ years of experience in Recruitment, Customer Service or Logistics

  • Skills: Excellent communication skills, both verbal and written.

  • Work Ethic: A strong work ethic. Ability to balance multiple critical tasks, work under pressure, and consistently deliver against deadlines.

  • Attitude: Enthusiastic and positive attitude and care for our workers.

  • Adaptability: Ability to thrive in a fast-paced environment. Willingness to tackle tasks hands-on.

  • Flexibility: Willingness to adapt to where demand is highest, with minimal downtime.

  • Organization: Excellent organization, time management, and prioritization skills.

Our Culture:

We are a technology company that enhances the productivity and potential of the industrial supply chain by connecting businesses with reliable workers.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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