[part Time Remote Jobs] Aetna Work From Home Jobs $26/Hour ID-11531
Join our dynamic team at Aetna, a leading healthcare company committed to improving the quality of health and wellness globally. We are currently seeking motivated individuals to join us as Remote Customer Service Representatives on a part-time basis. If you're passionate about making a positive impact on people's lives and enjoy the flexibility of remote work, this position might be perfect for you!
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<strong>Position: Remote Customer Service Representative – Part-Time</strong>
As a Remote Customer Service Representative, you will play a crucial role in providing excellent customer service to our clients. Your responsibilities will include:
<ul>
<li>Handling inbound customer inquiries and providing accurate information regarding our products and services.</li>
<li>Assisting customers with billing inquiries, account changes, and claim resolutions.</li>
<li>Resolving customer issues in a timely and professional manner.</li>
<li>Maintaining a positive and empathetic attitude towards customers.</li>
</ul>
<strong>Responsibilities:</strong>
<ul>
<li>Responding to customer inquiries via phone, email, and chat.</li>
<li>Documenting customer interactions and accurately updating customer records.</li>
<li>Collaborating with team members to ensure customer satisfaction.</li>
<li>Adhering to company policies and procedures.</li>
</ul>
<strong>Requirements:</strong>
<ul>
<li>High school diploma or equivalent.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Previous customer service experience is a plus.</li>
<li>Ability to work independently and efficiently in a remote setting.</li>
<li>Basic computer skills and familiarity with customer service software.</li>
</ul>
<strong>Perks and Benefits:</strong>
<ul>
<li>Competitive hourly wage of $26/hour.</li>
<li>Flexible part-time schedule, allowing for work-life balance.</li>
<li>Remote work opportunity, eliminating the need for a daily commute.</li>
<li>Ongoing training and professional development.</li>
<li>Access to Aetna's health and wellness programs.</li>
</ul>