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Phlebotomy Supervisor - PAML

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About the position

Responsibilities

  • Supervise a team of (+25) phlebotomists working in Patient Service Centers and/or physician's offices.
  • Manage patient flow, wait times, and inventory levels and information logs.
  • Monitor monthly productivity and report any deviations as necessary.
  • Coordinate phlebotomists' schedules through resourceful and creative thinking.
  • Perform operational duties such as payroll, monthly schedules, and performance appraisals.
  • Partner with Human Resources regarding employee relations issues and disciplinary actions.
  • Hire and train phlebotomists to fill any open positions.
  • Communicate effectively to internal and external customers including patients, client office staff, sales team, logistics, and senior management.
  • Provide exceptional customer service to all patients and clients.
  • Assist in the set-up of new Patient Service Centers or Client Offices.
  • Provide resolution of any patient or client issues.
  • Perform, collect and prepare specimens when needed.
  • Travel to additional sites as necessary.

Requirements

  • Must have valid Washington issued Phlebotomy License or have an application for Phlebotomy License filed with Washington Department of Health at time of hire.
  • Previous experience as a phlebotomist required.
  • Prior supervisor experience strongly preferred.
  • Demonstrated leadership skills and the ability to lead others.
  • Ability to effectively manage time and prioritize duties.
  • Strong communication skills; both written and verbal.
  • Ability to work independently or in a team environment.
  • Comfortable working under minimal supervision.
  • Must be at least 21 years' old.
  • Reliable transportation and clean driving record if applicable.

Benefits

  • 401(k)
  • Dental insurance
  • Disability insurance
  • Employee stock purchase plan
  • Health insurance
  • Paid time off
  • Tuition reimbursement
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