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Retail Print Sales Supervisor

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Retail Print Sales Supervisor

Lead a dedicated team to achieve essential targets through offering comprehensive print solutions that assist customers in reaching their printing and marketing aspirations. Engage in fostering a supportive and diverse environment for clients within a lively, team-focused retail atmosphere. Immediate hiring opportunities are available.
After submitting your application, you might have the chance to arrange an in-person interview within a few minutes.

Enjoy excellent benefits.
  • Full-time hours, ample paid time off, advancement opportunities, and weekly compensation
  • Eligibility for bonus plans
  • Salary dependent on skills and experience
  • 401(k) with company contributions
  • Comprehensive medical, dental, and vision insurance
  • Employee discounts on products, services, and warranty plans
  • Discounts at numerous retailers and restaurants
  • Additional perks

Make a significant difference for your store, team, and customers.

  • Engage with clients and develop relationships to offer creative and value-driven print and marketing solutions
  • Enhance customer satisfaction by emphasizing engagement, quality, and community involvement
  • Guide team members in delivering outstanding service and consultative sales
  • Adapt to perform various tasks as necessary
  • Lead and cultivate a team focused on operational excellence to boost sales and profit margins
  • Consult with customers, use open-ended questions to provide the best options, and deliver comprehensive print solutions to increase transaction value
  • Utilize Salesforce.com for effective customer management through both in-store interactions and proactive outreach

Key skills and requirements:
  • Flexibility to accommodate the store’s scheduling needs
  • Experience in leading a team or supervising others while managing multiple priorities
  • Basic skills in using computers, managing electronic files, and familiarity with Microsoft Word (or similar software)
  • Attention to detail and the ability to identify quality issues
  • Conflict management in a cooperative and reasonable manner
  • Integrity and honesty concerning customer and business information
  • Ability to engage with customers to understand their needs despite objections
  • Strong collaboration skills in a fast-paced and sometimes stressful environment
  • Physical ability to lift/move items ranging from 10 to 50 pounds, and to stand and walk continuously

This role does not include sponsorship for work visas.

As working and learning landscapes evolve, seize the opportunity to join a brand revitalization and growth journey within the retail sector. We provide innovative products, services, and inspiration to empower both our community and employees. With our people at the heart of our achievements, now is a great time to join us in redefining working and learning environments. Interested in more about our stores? Visit RetailCareers.Staples.com for more information and career opportunities.

Discover more about our employee benefits, programs, and perks!

We are an Equal Opportunity Employer. All individuals will receive equal consideration for employment regardless of race, color, religion, sex, gender identity, sexual orientation, age, national origin, veteran status, disability, or any other status protected by laws.
We are dedicated to providing reasonable accommodations for individuals with disabilities throughout the employment process. If you need assistance, please contact 1-888-490-4747.

Applications including arrest or conviction history will be reviewed, following relevant Fair Chance Ordinances and Acts nationwide.
It is prohibited by law in Massachusetts to require or use lie detector tests as a condition of employment. Violating employers may face criminal and civil consequences.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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