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Retail Sales Specialist - Amazon Devices ID-14980

About the position

As a Retail Sales Specialist for Amazon devices at Best Buy, you will play a crucial role in enhancing the customer experience by engaging with customers to understand their needs, preferences, and budget. Your primary responsibility will be to provide expert service and recommendations that align with their requirements. This position requires you to maintain a comprehensive knowledge of Amazon products and services through mandatory training, certifications, and self-development initiatives. Your goal is to make customers feel excited, confident, and appreciated by offering them relevant and memorable solutions that cater to their technological needs. In this role, you will actively engage with customers in your department to support their overall experience, complete transactions, drive profitable growth, and achieve sales goals. You will utilize the skills acquired from training to create positive interactions with customers, ensuring they receive complete solutions tailored to their needs. Staying updated on promotional initiatives will be essential, as you will use available tools to help drive profitable growth for the department. Additionally, you will be responsible for generating future opportunities by identifying customers' current and long-term tech needs, thereby fostering ongoing relationships. Embracing a culture of continuous learning is vital in this position, as you will be expected to improve existing skills while acquiring new ones. You will also maintain specified department merchandising and organization, ensuring that the retail space is inviting and conducive to sales. This role is ideal for individuals who thrive in a team environment and are passionate about technology and customer service.

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Responsibilities

  • Engage with customers in your department to support the customer experience, complete transactions, drive profitable growth and achieve sales goals.
  • Use skills learned from training to engage with customers, provide them with complete solutions and create positive experiences.
  • Use available tools to stay current on promotional initiatives and help drive profitable growth.
  • Generate future opportunities by discovering customers' current and long-term tech needs.
  • Embrace our learning culture to continuously improve existing skills while acquiring new ones.
  • Maintain specified department merchandising and organization.

Requirements

  • Must be at least 16 years old.
  • Ability to work successfully as part of a team.

Nice-to-haves

  • 3 months of experience working in customer service, sales or related fields.

Benefits

  • Competitive pay
  • Generous employee discount
  • Physical and mental well-being support
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