Reunification Transportation Escort (Los Fresnos)

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As the Reunification Transportation Escort (RTE) this role will be responsible for escorting out the program’s clients for their reunification with their corresponding sponsor(s). The RTE will maintain communication with the Reunification Specialist and/or Reunification Supervisor and/or Lead Case Manager to facilitate the safe and timely release of UC. The RTE will stay abreast of all changes and updates in ORR safe and timely release Policy and Procedures.

The RTE is required to maintain a flexible, organized, and efficient work schedule and is subject to work extended hours, weekends, and be on-call.

The RTE is required to work at a childcare facility under the supervision of the Program Director, Assistant Program Director, Reunification Specialist/Supervisor or Designee.

Essential Functions:

  • Able to maintain a flexible work schedule (due to working an unknown number of hours during flights, evacuations, etc.).
  • Able to obtain or currently possess a Drivers License.
  • Able to operate a 5-passenger car, a 7-passenger van, a 12-passenger van, and a 15-passenger transit van.
  • Able to be on-call including holidays, weekends, and on your projected day off in case of a flight, program emergency, evacuation, etc.
  • Able to abide by the program's Social Media policy even when there's limited to no supervision from a supervisor while on a flight.
  • Able to submit paperwork on-time and not miss any signatures from the child's sponsor.
  • Able to communicate immediately with Lead Travel Escort in the case of any unexpected circumstance.
  • Able to immediately report when a vehicle appears to have any light on the odometer (e.g., oil change needed, air bag is deactivated, seat belt tension is malfunctioning, LTP, etc.).
  • Able to log information accurately, efficiently and properly (only documenting in English and quoting what was said by the child, in any given situation where the child is on an observation, sleep, water or behavioral log, etc.).
  • Able and willing to learn the proper use of booster seats and car seats for tender-aged children as well as know and learn how the car seats should be fastened and which direction it should be facing for proper security of the child(ren).
  • Able to direct any media, photographers or news channel personnel to the proper entity whether at the airport or en-route to NDRC.
  • Able to recognize which necessary documents are missing from the child's NTA during and prior to a reunification.
  • Ensuring not to ever leave a child unsupervised or unattended at any point (whether at NDRC, leaving NDRC, at the airport, etc.).
  • Attend all staffing with ORR/FFS, and program departments.
  • In the absence of another designee, will serve as a liaison between ORR/FFS, legal service provider, DHS/ICE, and Border Patrol.
  • Assist CM with ensuring ORR’s safe and timely release policy revisions are appropriately implemented within required timeframes.
  • Attend meetings that involve case staffing, repatriations, attorney-UC visits, LOPC appointments and referrals to the Young Center for Immigrant Children’s Rights.
  • Attend all organizational required trainings.
  • Attend CM departmental and program meetings, when asked, to ensure that up-to-date information is received and/or information of policy changes or practice are adhered to.
  • Attend training that will enhance professional growth in the area of RTE and documentation, or other topics as deemed appropriate by the Program Director or Designee.
  • Must assist in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences.
  • Maintain a safe, clean, and hazard-free work area.
  • Ensure the proper supervision of youth at all times.
  • Able to react to change productively and handle other essential tasks as assigned.

Qualifications:

  • Must be computer literate with working knowledge of Microsoft Windows (Word Perfect, Microsoft Word, Excel).
  • Must possess a valid state driver’s license and be eligible to drive to facilitate program services as required by Cooperative agreement.
  • Required to work a flexible schedule to facilitate program services.
  • Cleared Tuberculosis test results; background check from appropriate entity.
  • Must be 21 years of age at time of hire and Bilingual (English/Spanish)
  • Cleared pre-employment and random drug test results

Physical Demands:

Must be able to read, write, and communicate. While performing the responsibilities of this job, the employee is required to bend, lift, seize, hold, or otherwise work with hand or hands.

Must be capable of expressing or exchanging ideas by means of the spoken word. Must be able to lift up to 25 pounds.

Work Environment:

This position involves sitting and may involve walking or standing for periods of time. A busy environment with many unscheduled interruptions. Computer use as needed for training or documenting. Public contact position requiring appropriate business apparel.

EEO Statement

It is the policy of Hands Of Healing to provide equal employment opportunity and treat all employees equally regardless of age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, genetic information or genetic predisposition or carrier status, marital status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.

No Phone Calls Please

Job Type: Full-time

Pay: $17.50 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

License/Certification:

  • Driver's License (Required)

Work Location: In person

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