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Risk Investigator, Ongoing Due Diligence ID-14923

Mercury is the fintech startups use for banking* and all their financial workflows. This turns out to be a pretty wild endeavor, so we're looking to bring someone smart onto our Ongoing Due Diligence (ODD) team to help us out. We are seeking a detail-oriented and experienced individual with a background in either risk, banking, compliance, AML, fraud or regulatory to assist our ODD team. In this role, you will be responsible for conducting thorough reviews of existing accounts to ensure compliance with regulatory requirements.

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*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A., and Evolve Bank & Trust®; Members FDIC.

As part of the journey, we would expect you to:
  • Conduct KYC Refresh and/or Enhanced Due Diligence Reviews as needed
  • Handle Respond for Information (RFI) requests from wire partners on organizations and transactions
  • After account review, document rationale to maintain or exit decisions on customer accounts
  • Identify and escalate any potential issues or concerns to management
  • Maintain accurate and up-to-date records of all reviews conducted
  • Identify opportunities to reduce unnecessary volumes through false positive rule proposals
  • Communicate effectively with various stakeholders and customers


Some things that might make you successful in a role like this:

  • Have a strong understanding of regulatory requirements
  • Be a highly motivated self-starter, comfortable working within a high risk environment
  • Work efficiently and independently, but know when to ask for help
  • Enjoy and have experience working autonomously in a queue based role, understanding how to prioritize your work and keep an organized, clean inbox and queue
  • Place an emphasis on quality - paying very close attention to detail to keep bad actors out and ensure we're letting good customers in
  • Have great critical thinking skills and enjoy problem solving
  • Have great written communication skills


The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

  • US employees located in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $75,900 - $85,400
  • US employees located outside of New York City, Los Angeles, Seattle or the San Francisco Bay Area: $68,300 - $76,900
  • Canadian employees (any location): CAD 71,800 - 80,700


We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here.

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