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Senior Internal Auditor | International Dairy Queen, Inc.

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<div class="h3">Company Description</div> <p>Since 1940, Dairy Queen® has been one of the world’s best known and loved brands. Based in Minneapolis, MN, International Dairy Queen Inc., (IDQ), is the parent company of American Dairy Queen Corporation. As a leading franchisor, there are more than 7,000 independently owned and operated restaurants in the U.S., Canada and more than 20 countries around the world. IDQ is a subsidiary of Berkshire Hathaway Inc. (Berkshire) which is led by Warren Buffett, the legendary investor and CEO of Berkshire.</p> <p>Here at IDQ, we create extraordinary Fan experiences every day and we do this through our commitment to hiring and retaining only the best in class talent. We firmly believe that our employees are the catalyst to the success of the company where their initiative, strategic thinking, and entrepreneurial spirit are recognized and rewarded. We’re looking for motivated, passionate and dedicated individuals with an inherent need and ambition to go after bigger challenges.</p> <ul></ul> <div class="h3">Job Description</div> <p>We have an exciting opportunity available for a Senior Internal Auditor.  This position conducts audits to verify fees paid by franchisees to American Dairy Queen (ADQ) are accurate and in accordance with the terms of its agreements. Ensure franchisee compliance of other corporate policies such as trademark usage, consistency of product composition, preparation, presentation, and distribution to consumers. Provide cross-functional support to key projects utilizing knowledge of the business and finance and accounting skillset.</p> <p>Key Accountabilities:</p> <ul> <li>Responsible for executing all assigned franchise audits. Compile and analyze data.  Work with internal and external clients to ensure the collection of accurate and complete data and the timely and efficient completion of the audit.</li> <li>Conduct audits to ensure accuracy of fees paid by franchisees. Analyze franchisee data to determine compliance with contractual provisions.  Understand Dairy Queen brand recipes and develop methods to reconstruct hypothetical sales based on volume of products purchased by franchisees.</li> <li>Conduct one-on-one meetings with franchisees to deliver audit results and discuss recommendations to improve contractual compliance and business results.</li> <li>Manage, review, perform and approve testing procedures and apply functional expertise towards identified processes within the Dairy Queen business to ensure accounting and operational practices are performed with accuracy and integrity.  Effectively communicate recommendations for improvement.</li> <li>Assess, negotiate, and collect additional royalties and advertising fees due to ADQ Companies.  Defuse difficult conversations effectively by gaining the franchisees trust with your vast knowledge of audit and the Dairy Queen brand.</li> <li>Review franchisee contracts and effectively interpret the language to the franchisee or their appointed representative in accordance with ADQ Companies policies and procedures.  </li> <li>Protect the Dairy Queen brand and its image by upholding trademarks and verifying proper use of approved products, recipes, and product prep procedures.</li> <li>Utilize experience and knowledge of the system to serve as an expert to franchisees and in-house business partners as it relates to restaurant performance, key indicators of sales trends, analysis of franchisee financial records, development of tools used by franchisees and the use of internal systems such as the DQ HUB. Develop financial and operational goals for franchisees and ADQ Business Consultants to improve bottom line profitability.</li> <li>Make recommendations for improvements, including the design and testing of new procedures relating to the department’s information processing, audit procedures, and new methods to achieve the department’s objectives.  Implement changes when appropriate.</li> <li>Document and maintain all departmental procedures to be utilized as a reference manual for all auditors. </li> <li>Promote continuous improvement that values learning and a commitment to quality.</li> <li>Promote DQ Core values that shape our culture and make positive difference with our teams, the DQ system and in our communities.</li> <li>Perform other related duties and special project as assigned</li> </ul> <div class="h3">Qualifications</div> <p>Education/Experience:</p> <ul> <li>Bachelor’s degree in accounting/finance or equivalent related experience in lieu of</li> <li>Five years of relevant auditing and accounting experience</li> <li>Three years of prior restaurant experience preferred</li> <li>Professional certification (e.g., CPA, CIA, CISA) or working towards a professional certification</li> <li>Experience in data analytics and data visualization tools</li> <li>Experience working within a franchisor organization preferred</li> </ul> <p>Skills:</p> <ul> <li>Creative thinker who can develop innovative ideas</li> <li>Ability to build and maintain mutually beneficial relationships with both internal and external clients</li> <li>Strong written and verbal communication skills, with the ability to articulate audit results to franchisees</li> <li>Advanced knowledge of Microsoft Office products</li> <li>Strong ability to multi-task and prioritize multiple projects and requests simultaneously</li> <li>Excellent negotiation skills with the ability to defuse conflict</li> <li>Well organized with a high attention to detail and accuracy</li> <li>Strong analytical skills</li> <li>Ability to work in varied environments while on the road completing an audit</li> <li>Ability to coordinate with other departments (Operations, R&D and Legal) to complete projects on time</li> <li>Strong knowledge of restaurant operations preferred</li> <li>Ability to travel 10% per year to stores for audits</li> <li>Ability to work evenings and occasionally weekends, as necessary</li> </ul> <div class="h3">Additional Information</div> <p>All your information will be kept confidential according to EEO guidelines.   You must be work authorized in the United States without the need for employer sponsorship.</p> <div></div> <p><strong>Benefits</strong></p> <p>Our benefit package supports the well-being of our employees and their families.  Our comprehensive benefit package includes, medical, dental, 401K match, paid time off (including volunteer time as well as parental leave) and so much more!  To learn more about our great benefit offerings, <a href="https://idq4.sharepoint.com/:b:/s/HumanResources/ETd5qbtK9IpGmVraMF11l9YBdW7XfZQ9QDSPSzdEYt6w_w" rel="nofollow noopener" target="_blank">Click Here.</a></p> <p><strong>Work Environment</strong></p> <p>Most positions located out of our global headquarters in Bloomington, MN will work a hybrid work schedule where you will work 2 collaboration days a week.  Additional in office time may be required to support team/project needs.  Positions will be identified as “remote eligible” when consideration will be given to candidates outside of drivable distance to our Bloomington office.</p> <p><strong>Our Commitment to Diversity, Equity and Inclusion</strong></p> <p>We are committed to creating a culture of diversity, equity and inclusion for all who touch <em>DQ.  </em>We believe in and commit to fostering a community where employees bring their authentic selves to work; where we recruit, engage and retain employees, franchise owners and suppliers with diverse background and identities; and where everyone feels welcome engaging with our<em> DQ</em> brand.</p> <p> </p> <p><em>IDQ is an Equal Opportunity Employer that values the strength diversity brings to the workplace. IDQ participates in the US E-Verify program.  You must be work authorized in the United States without the need for employer sponsorship.</em></p> <p><img decoding="async" src="https://remotive.com/job/track/1936051/blank.gif?source=public_api" alt="" /></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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