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Senior UX Researcher, Loyalty (Hybrid)

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The pay range is $95,000.00 - $171,000.00<p></p><p> Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at . </p><p></p> <p><b> About us </b> </p> <p> Target is an iconic brand, a Fortune 50 company and one of America's leading retailers. Our purpose is to help all families discover the joy of everyday life. As a member of our UX Product Research team, you'll bring that purpose to life across Target apps, and internal tools through the design of new retail experiences and the evolution of existing ones. </p> <p> <br> The UX Product Research Team is responsible for building empathy for the Target Guest and Target Team Member throughout the product development lifecycle for Target's digital products . <br> </p> <p><b>About the job</b><br>The Senior Researcher is responsible for planning, executing, and synthesizing research to create actionable insights for the cross functional product development team. You will translate research data into powerful stories that help shape Target's digital experiences. This role is a key partner to several functions in the digital group including product managers, UX product designers, engineers, data scientists, content designers, accessibility consultants, and site merchandisers.<b>In </b></p><p></p><p><b>this role you will </b></p><ul><li>Use your skills, experience, and talents to be a part of groundbreaking thinking and visionary goals</li></ul><ul><li>Drive impact in the Loyalty space by conducting and synthesizing qualitative and quantitative research projects, including in-person moderated testing, remote moderated and unmoderated testing, surveys, heuristic reviews, benchmark studies, concept testing, online and in-store intercepts, ethnographies, and shop-alongs.</li></ul><ul><li>Utilize both quantitative and qualitative research methods and know when to use one or the other</li></ul><ul><li>Support Principal and Lead Researchers with research requests, from scoping initiatives, executing testing needs and synthesizing findings</li></ul><ul><li>Support product teams (product managers, product designers, engineering) throughout the research project life cycle - recommending appropriate methodology, scoping, and coordinating the entire process, facilitating in-field research and post-research synthesis through analysis</li></ul><ul><li>Assist the broader Product Research team in keeping our ongoing research library up-to-date and comprehensive</li></ul><p></p><p><b>Required Qualifications</b></p><ul><li>4 year degree in Anthropology, Social Science, Design Research, Psychology or related field OR 3-5 years of experience practicing UX design research for digital product teams</li></ul><ul><li>Experience in Lean UX Research methods, including remote moderated & unmoderated testing, online & in-context (store) intercepts</li></ul><ul><li>Excellent written and verbal communication skills; demonstrated ability to effectively communicate complex concepts to cross functional partners</li></ul><ul><li>Genuine curiosity about people and experiences</li></ul><ul><li>Exceptional interpersonal and communication skills; comfortable speaking to a diverse group of people and leading conversations to discover research insights</li></ul><ul><li>A strong ability to tell compelling stories from data</li></ul><ul><li>Comfortable with ambiguity and the ability to prioritize; demonstrated ability to manage multiple projects (both small and large) and adjust to changing priorities</li></ul><ul><li>Strong project management skills - experience managing multiple projects at various stages in the product design life cycle</li></ul><ul><li>Experience running, recruiting, moderating and analysis of online panels and thinking strategically about their application</li></ul><ul><li>Proficient in Powerpoint, Outlook, Word and other MS Office software</li></ul> <p></p><p> This position will operate as a Hybrid/Flex for Your Day work arrangement based on Target's needs. A Hybrid/Flex for Your Day work arrangement means the team member's core role will need to be performed both onsite at the Target HQ MN location the role is assigned to and virtually, depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target. Click here if you are curious to learn more about Minnesota. </p> <p></p><p></p><p></p><p></p><p></p><p></p><p><b>Benefits Eligibility</b></p>Please paste this url into your preferred browser to learn about benefits eligibility for this role: <p></p><p></p><p></p><p></p><p><b>Americans with Disabilities Act (ADA)</b></p><p></p><p></p>In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to .<p></p><p></p><img src="https://www.jobg8.com/Tracking.aspx?gobSW8wLpI5%2fdla3mfdNPQd" width="0" height="0">

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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