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Sr. Qualitative Product Researcher, Curation ID-14803

About Pinterest:

Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In your role, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. You’ll grow as a person and leader in your field, all the while helping Pinners make their lives better in the positive corner of the internet.

Creating a life you love also means finding a career that celebrates the unique perspectives and experiences that you bring. As you read through the expectations of the position, consider how your skills and experiences may complement the responsibilities of the role. We encourage you to think through your relevant and transferable skills from prior experiences.

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Our new progressive work model is called PinFlex, a term that’s uniquely Pinterest to describe our flexible approach to living and working. Visit our PinFlex landing page to learn more.

Pinterest is looking for a Sr. Qualitative Product Researcher to conduct end-to-end research on our curation experiences (e.g., boards and saving). We’re looking for an experienced researcher who can design, execute, and communicate impactful research that helps their product team make decisions and set product strategy.

What you’ll do:

  • Prioritize and conduct research that varies in approach, scale, scope, timeframe and methodologies across multiple work streams, making sure to work on the right project at the right time
  • Conduct qualitative research that varies in approach, scale, scope, timeframe and methodologies (this could look like in-depth interviews, diary studies, focus groups, concept testing, or usability testing)
  • Collaborate closely with other researchers to partner on projects and synthesize findings across studies
  • Lead research projects from beginning to end (define study goals, align on research questions, construct a research plan, recruit, gather data, synthesize learnings, and socialize insights)
  • Proactively communicate and share your research findings with product teams and other audiences in compelling, actionable, and engaging ways
  • Inform product team strategy and roadmap; provide perspective on the problems the team can focus on solving for users

What we’re looking for:

  • 3+ years experience designing and conducting end-to-end product research as part of cross-functional product teams, ideally at a consumer-facing tech company
  • Broad toolbox of qualitative methods and the ability to select appropriate methods to answer different types of questions
  • Experience conducting foundational and generative research, as well as evaluative and tactical research
  • Strong ability to tie research insights to actionable and specific product implications
  • Excellent communication, storytelling / narrative building, and presentation skills
  • Collaborative approach to research and ability to bring stakeholders along for the process
  • Curiosity, self-awareness, humility, and a drive for growth, learning, and sharing knowledge
  • Ability to operate and support teams autonomously in a fast-moving environment
  • Bachelor’s degree in psychology, a related field or equivalent experience

Relocation Statement:

  • This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

In-Office Requirement Statement:

  • We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
  • This role will need to be in the office for in-person collaboration 1-2 times/quarter and therefore can be situated anywhere in the country.
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2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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