Data Entry Question and Answer

$150 $49

Remote Question and Answer

$150 $49

Virtual Assistant Question and Answer

$150 $49

Content Moderator Question and Answer

$150 $49

Customer Service Question and Answer

$150 $49

Video Game Tester Question and Answer

$150 $49

Town of Coaldale | Customer Service Representative

Other Jobs To Apply

No other job posts for this day.

POSITION SUMMARY

This position will be responsible for providing exceptional customer services to patrons in a warm and welcoming atmosphere; in addition to clerical and receptionist services to the Recreation and Community Services Department. This position is responsible for the efficiency and effectiveness of the reception area.

As this position involves a high level of interaction with the public and coordination with community stakeholders, this position must accurately disseminate and relay information from the community to the relevant Town personnel as needed. The availability to work weekdays, evenings and weekends is required.

COMPENSATION

  • 2025 wage range: $24.86 / hour to $27.16 / hour

  • $3/hour shift premium for evenings and weekends

  • 100% employer paid health and dental benefit premiums (excluding LTD) after successful completion of a 6-month probationary period

  • $1000 annual health spending account

  • Opportunity for a 5.75% increase effective January 1, 2026

  • Opportunity for a 5.75% increase effective January 1, 2027

TERM

  • This is a temporary position, with an expected Term of (2)-years.

JOB DUTIES AND ACCOUNTABILITIES

  • Provide a broad range of accurate, professional receptionist services in an efficient manner with a customer-first mindset.

  • Greet visitors and answer incoming phone calls in a professional manner.

  • Provide appropriate information, take accurate messages and transfer calls as required.

  • Receive and accurately process transactions for facility admissions, memberships, facility rentals, program registrations and various miscellaneous items.

  • Ensure that cash is correct and dispense an accurate amount of change.

  • Ensure all daily transactions balance with daily balance totals.

  • Accurately document complaints and escalate as necessary.

  • Follow up to ensure complaints have been responded to.

  • Serve as an information liaison for Town staff and members of the general public as it relates to facility bookings.

  • Provide general facility use instructions, including facility policies and rules to patrons.

  • Perform light custodial duties in the reception area as assigned.

  • Attend safety training and meetings as scheduled.

  • Assist the department in fulfilling its responsibilities.

  • Perform other duties as assigned.



Requirements

REQUIREMENTS

  • Age 16+.

  • Previous cash handling, POS and computer skills an asset.

  • Experience in customer service an asset.

  • Ability to work independently as well as within a team.

  • Approachable attitude and excellent interpersonal skills.

  • Flexible, resourceful and able to adapt to a changing environment.

  • Subject to a criminal record check.

WORKING CONDITIONS

  • Manual dexterity required to use desktop computers and peripherals.

  • Lifting or moving up to 10lbs may be required.

HEALTH & SAFETY

  • All employees of the Town of Coaldale are governed by and must be compliant with the Town of Coaldale Safety Program.

  • Ensure all operations are performed in a safe manner and in accordance with the Town of Coaldale policies, as well as the law as set forth by Alberta\u2019s Occupational Health and Safety Act.



Benefits

WHY THE TOWN OF COALDALE?

  • Competitive pay, with annual increases;

  • 100% employer-paid benefits (excluding long-term disability)

  • A strong focus on workplace safety

  • A generous safety gear allowance including $250 annually for footwear, and employer-provided PPE (coveralls, high-vis vests, safety glasses, and so on)

  • Growth opportunities: certifications, courses, meaningful mentorship, and more!

  • Team bonding done right: monthly breakfast meetings where we come together as an organization and celebrate success; seasonal celebrations; and long-service awards.



Back to blog

Yelp Question and Answer

$150 $49

Amzon Question and Answer

$150 $49

Netflix Question and Answer

$150 $49

Disney Question and Answer

$150 $49

Apple Question and Answer

$150 $49

Southwest Airline Q & A

$150 $49

Delta Airline Q & A

$150 $49

Costco Question and Answer

$150 $49

American Question and Answer

$150 $49

Walmart Question and Answer

$150 $49

Tesla Question and Answer

$150 $49

Google Question and Answer

$150 $49

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

Related Posts