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Triage Nurse RN (Telehealth) | Weekend Overnights, CA License

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Sequence Health is a mission-driven organization committed to improving patient care and providing superior patient activation solutions to healthcare organizations. We pride ourselves on building an inclusive culture and hiring team members who are motivated by purpose, impact, growth, and innovation.   Want to be part of a team making a difference in patient care while also growing your career? If YES! Keep reading! Job Summary: We are seeking an experienced and compassionate Registered Nurse to join our elite team of remote triage professionals. This RN will serve as the front line of clinical support for patients, delivering high-quality assessment, guidance, and care coordination services via telephone and digital communication platforms.   This role requires a confident, autonomous nurse with a strong clinical foundation, excellent judgment, and a deep commitment to patient-centered care. You will work remotely in a structured and supportive environment, contributing to improved outcomes and experiences for patients across a variety of primary care and specialty settings. Work Schedule:

  • Friday/Saturday/Sunday - 7:00 PM - 8:00 AM
Essential Functions:
  • Receive inbound calls from patients and place outbound calls to patients.
  • Provide clinical assessment based on established protocols and triage patients by phone or through patient portal.
  • Respond to patients’ messages in patient portal, create orders and route to appropriate parties.
  • Provide administrative support for patients’ and providers’ needs in terms of FMLA, ADA, and LTD/STD
  • Communicate with Health Care Provider through approved methods as needed.
  • Any other duties necessary to drive our values, fulfill our mission, and abide by our company values
Required Skills/Abilities:
  • Registered Nurse with Unencumbered e-NCL Licensure.
  • RN Licensure in California is required
  • Current demonstration of clinical proficiency
  • Excellent written and oral communication skills
  • Excellent critical thinking and problem-solving skills
  • Ability to work within approved procedure and clinical guidelines
  • Electronic Medical Record Experience, i.e EPIC, Cerner, Greenway
  • Ability to use windows-based computer software including ADOBE, MS Word, MS Excel, Fax and others
  • Minimum of 5 years’ experience in working in a variety of direct patient care settings including Emergency Department, Labor and Delivery, Critical Care. Women's Health or Labor and Delivery experience preferred.
  • Minimum of 3 years’ experience in Adult Nursing
  Supervisory Responsibilities: None Travel Requirements: 0% Work Authorization:
  • Sequence Health does not offer Immigration or work visa sponsorship
Total Rewards: The target salary range for this role is $25 to $30 per hour. An individual’s salary within this range is based on multiple factors including but not limited to skills, experiences, licensure, certifications, and other business and organizational considerations. In addition, team members enjoy …   Benefits package including:
  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • Flexible Spending Account (FSA),
  • Company paid short- and long-term disability,
  • Employee Assistance Program,
  • Life Insurance,
  • Accident insurance,
  • and other voluntary benefit programs for employees and their eligible dependents.
  • 401(k) retirement plan with a company match
Essential Duties and Responsibilities
  • Able to work remotely at home in a private HIPAA compliant workspace
  • Able to house company equipment needed to perform job
  • Broadband Internet Access
    • Internet download speed must be at least 24 mbps and upload speed at least 4 mbps
  • Immigration or work visa sponsorship will not be provided
  •  Physical Demands:
    • Ability to hear in normal range and wear a headset / earpiece
    • Good visual acuity to read computer screens, scripts, forms etc.
    • May sit 100% of the time when taking calls
  • Access to the electronic medical record (EMR) system may require the use of your personal mobile device for authentication purposes.
We applaud qualified applicants who are accountable and committed to producing quality work. As an Equal Opportunity Employer, we support and value diversity, dignity, and respect in our work environment, and are committed to creating an inclusive environment in which everyone can thrive.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

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10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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