Utility Technician - Full-time

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*Requisition ID: *[[id]] * Share Our Purpose. Be Yourself. Feel Valued.* People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals. We are *Beautifully Different*. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey. * About American Water* American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities. American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions. For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram. _ *Primary Role*_ Performs a variety of tasks in assisting and participating in the locating, laying, repairing, and extending underground water mains and distribution pipes. _*Key Accountabilities*_ * Sets up barricades and places safety lights around work site to protect workers from street traffic. * Breaks up asphalt and concrete, using pneumatic power tools for trenching and compaction. * Manually digs valve boxes and curb boxes, using shovel and digging bar. * Guides pipe sections, valves and fittings into position and holds pieces steady while worker tightens connections. * Taps into pressurized water mains. * Flares and connects copper and plastic piping. * Installs repair clamps on pressurized water mains and service lines. * Operates valves and fire hydrants. * Investigates complaints and determines corrective action per company procedure. * Operates pneumatic and/or hydraulic boring equipment. * Completes all necessary forms, sketches, field notes and uses maps and records. * Drives vehicles and/or trucks in performance of general job. * Obtains and records water meter readings in company’s service area to ensure accurate billing of customers’ accounts within established timeframes. * Accurately measures pressure and floons and turn offs as necessary. * Directs the activities of any personnel assigned. * Performs any other duties as assigned by supervisor. _ *Knowledge/Skills*_ * Mechanical ability sufficient to understand the operation of pumps, valves, motors and other mechanical equipment related to operations and maintenance. * Working knowledge of distribution/collection systems. _ *Experience/Education*_ * High school diploma or equivalent * Minimum 1 year in construction, plumbing, and/or building trades _ *Certifications/Licenses*_ As required. License requirements vary by state. Candidate must possess required licenses or have the ability to obtain within designated timeframe. _*Work Environment*_ * Outdoor work during seasonal heat and cold, and other adverse weather conditions. * Must be able to perform essential functions and meet the physical requirements for the position. _ *Competencies*_ Champions safety Customer obsessed Cultivates innovation Nimble learning Drives Results Collaborates * Join American Water...We Keep Life Flowing*™ * American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants* *based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.*
*Requisition ID: *[[id]] * Share Our Purpose. Be Yourself. Feel Valued.* People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals. We are *Beautifully Different*. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey. * About American Water* American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities. American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions. For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram. _ *Primary Role*_ Performs a variety of tasks in assisting and participating in the locating, laying, repairing, and extending underground water mains and distribution pipes. _*Key Accountabilities*_ * Sets up barricades and places safety lights around work site to protect workers from street traffic. * Breaks up asphalt and concrete, using pneumatic power tools for trenching and compaction. * Manually digs valve boxes and curb boxes, using shovel and digging bar. * Guides pipe sections, valves and fittings into position and holds pieces steady while worker tightens connections. * Taps into pressurized water mains. * Flares and connects copper and plastic piping. * Installs repair clamps on pressurized water mains and service lines. * Operates valves and fire hydrants. * Investigates complaints and determines corrective action per company procedure. * Operates pneumatic and/or hydraulic boring equipment. * Completes all necessary forms, sketches, field notes and uses maps and records. * Drives vehicles and/or trucks in performance of general job. * Obtains and records water meter readings in company’s service area to ensure accurate billing of customers’ accounts within established timeframes. * Accurately measures pressure and floons and turn offs as necessary. * Directs the activities of any personnel assigned. * Performs any other duties as assigned by supervisor. _ *Knowledge/Skills*_ * Mechanical ability sufficient to understand the operation of pumps, valves, motors and other mechanical equipment related to operations and maintenance. * Working knowledge of distribution/collection systems. _ *Experience/Education*_ * High school diploma or equivalent * Minimum 1 year in construction, plumbing, and/or building trades _ *Certifications/Licenses*_ As required. License requirements vary by state. Candidate must possess required licenses or have the ability to obtain within designated timeframe. _*Work Environment*_ * Outdoor work during seasonal heat and cold, and other adverse weather conditions. * Must be able to perform essential functions and meet the physical requirements for the position. _ *Competencies*_ Champions safety Customer obsessed Cultivates innovation Nimble learning Drives Results Collaborates * Join American Water...We Keep Life Flowing*™ * American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants* *based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.*
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...