Data Entry Question and Answer

$150 $49

Remote Question and Answer

$150 $49

Virtual Assistant Question and Answer

$150 $49

Content Moderator Question and Answer

$150 $49

Customer Service Question and Answer

$150 $49

Video Game Tester Question and Answer

$150 $49

Remote Associate Member Experience Advocate

Other Jobs To Apply

No other job posts for this day.

About Blue Cross and Blue Shield of Minnesota

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated individuals who share our vision of transforming healthcare. As a Blue Cross associate, you are joining a culture that is built on values of succeeding together, finding a better way, and doing the right thing. If you are ready to make a difference, join us.


Now Hiring for a September 22nd start date!

You must live in the state of Minnesota to be eligible for this role.

We are now hiring approximately 16 Associate Member Experience Advocates to support the Blue Ride line of business in the call center! This is a fully remote position!

We provide paid training to set you up for success in this role! Training begins 09/22/2025. Schedule during training: Monday – Friday from 8:30 – 5:00 PM, Schedule after training: 8:00am – 5:00pm CST, Monday-Friday.

This position will be full-time remote, work from home position. You are required to have an Internet Service Provider (ISP) that has a high-speed internet land-based connection. To ensure stable performance, the connection must be hard-wired from the router to the company provided equipment.

The rate of pay in this role will be $21.75 - $22.25/hour.

The Impact You Will Have

As a Member Experience Advocate Associate you will specialize and focused on delivering an experience that empowers members to achieve the best possible health outcomes, deepens member loyalty, and grows brand awareness. Advocates align and support our strategic pillars of Advocacy, Empowering our People, and Market leadership through their member-centric approach. The Associate role is an exciting and rewarding career for individuals who have a passion for helping people and would like to begin their career in customer service at a top health insurance company.

Your Responsibilities

  • Talent for and a desire to help members by engaging and interacting with a wide range of people including leadership, support staff and internal and external partners.
  • Resolving member inquiries and proactively helping members with transactional tasks.
  • Ability to multitask and navigate through many applications while providing a seamless experience to our callers.
  • Advocating for members by providing compassionate and proactive support.
  • Managing relationships with both satisfied and dissatisfied members.
  • Ability to maintain a strict standard of confidentiality to ensure that members protected health information is secure.
  • Capability to work remote and dedicate 100% of work schedule to interacting with members via the phone or other technology.
  • Demonstrates commitment to our values, practices, policies, and procedures.

Required Skills & Experience

  • 1+ years of related experience. All relevant experience including work, education, transferable skills, and military experience will be considered.
  • Self-driven with the ability to work independently by taking personal accountability for their performance and actions.
  • Resiliency, empathy, and ability to encourage and empower members to take actions to improve their health outcomes.
  • Ability to be empathetic, compassionate and demonstrate patience.
  • Communication and listening skills.
  • Ability to adapt to ever changing health care requirements and processes.
  • Ability to educate and provide creative solutions that empower members to make healthcare decisions that drive improved health outcomes.
  • Ability to remain calm in challenging situations.
  • Ability to work a weekly schedule that is shifted to enable the organization to meet member and business needs.
  • Ability to navigate between numerous systems, screens, websites, and workflows to effectively provide personalized solutions for our members.
  • Computer literacy and typing skills (Ability to learn new process, technology, etc.).
  • Ability to solve problems logically and critically, as well as utilize resources and tools to help members.
  • Effective time management and organizational skills

Preferred Skills and Experience

  • Prior insurance or health care experience
  • Prior experience interacting with consumers
  • Associate degree
  • Microsoft Office (Outlook, Word, OneNote Excel, etc.)

Compensation and Benefits:

Pay Range: $21.00 - $22.25 - $25.15 Hourly

Pay is based on several factors which vary based on position, including skills, ability, and knowledge the selected individual is bringing to the specific job.

We offer a comprehensive benefits package which may include:

  • Medical, dental, and vision insurance
  • Life insurance
  • 401k
  • Paid Time Off (PTO)
  • Volunteer Paid Time Off (VPTO)
  • And more

To discover more about what we have to offer, please review our benefits page.

Equal Employment Opportunity Statement

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. Blue Cross of Minnesota is an Equal Opportunity Employer and maintains an Affirmative Action plan, as required by Minnesota law applicable to state contractors. All qualified applications will receive consideration for employment without regard to, and will not be discriminated against based on any legally protected characteristic.

Individuals with a disability who need a reasonable accommodation in order to apply, please contact us at: talent.acquisition@bluecrossmn.com.

Blue Cross® and Blue Shield® of Minnesota and Blue Plus® are nonprofit independent licensees of the Blue Cross and Blue Shield Association.
Back to blog

Yelp Question and Answer

$150 $49

Amzon Question and Answer

$150 $49

Netflix Question and Answer

$150 $49

Disney Question and Answer

$150 $49

Apple Question and Answer

$150 $49

Southwest Airline Q & A

$150 $49

Delta Airline Q & A

$150 $49

Costco Question and Answer

$150 $49

American Question and Answer

$150 $49

Walmart Question and Answer

$150 $49

Tesla Question and Answer

$150 $49

Google Question and Answer

$150 $49

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

Related Posts