[Remote] PT CEC

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Note: The job is a remote job and is open to candidates in USA. TJX Companies, Inc. is a leading off-price retailer, offering diverse opportunities for growth and development. The role involves overseeing a team of associates at the front of the store, ensuring excellent customer service and promoting loyalty programs while maintaining a clean and organized environment.


Responsibilities

  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Takes an active role in training and mentoring Associates on front end principles
  • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
  • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
  • Addresses customer concerns and issues promptly, ensuring a positive customer experience
  • Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
  • Other duties as assigned

Skills

  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience

Benefits

  • Associate discount
  • EAP
  • Smoking cessation
  • Bereavement
  • 401(k) Associate contributions
  • Child care & cell phone discounts
  • Pet & legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match
  • Medical/dental/vision
  • HSA
  • Health care FSA
  • Life insurance
  • Short/long term disability
  • Paid parental leave
  • Paid holidays/vacation/sick
  • Auto/home insurance discounts
  • Scholarship program
  • Adoption assistance

Company Overview

  • TJX is the leading off-price apparel and home fashions retailer in the U.S. It was founded in 1987, and is headquartered in Framingham, Massachusetts, USA, with a workforce of 10001+ employees. Its website is http://www.tjx.com/.

  • Company H1B Sponsorship

  • The TJX Companies, Inc. has a track record of offering H1B sponsorships, with 19 in 2025, 15 in 2024, 15 in 2023, 30 in 2022, 26 in 2021, 18 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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