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Retail Support Associate (Hiring Immediately)

Other Jobs To Apply

<p>Closing date: 09-06-2025 </p><p> <p> <p> <p> <strong>Customer Team Member </strong> </p> <p> Location:66 High Street, Harrold, MK43 7DA </p> <p> Pay: £12.30 per hour </p> <p> Contract: 12 hours per week + regular overtime, part time, permanent </p> <p> Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview </p> </p> <p> <p> Full, paid training provided </p> <p> You can apply for this role using your mobile device (no CV needed!) </p> <p> You must be aged 18 or over to be a customer team member at Co-op, as it requires working before 6am or after 10pm. </p> <p> We’re looking for Customer Team Members to join our team at Co-op. </p> <p> When you join Co-op, you’ll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. </p> <p> As a Customer Team Member, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. </p> <p> At Co-op, we do things a different way. For over 175 years we’ve focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. </p> <p> <strong>What you\'ll do </strong> </p> <p> <ul> <li>Friendly and thoughtful service – you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, support with tasks on the post office counter, and doing all you can to deliver a great shopping experience </li> <li>Work together to make everyone\'s day better – supporting your store colleagues to solve problems for customers and members </li> <li>Make sure the store safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be </li> <li>Help introduce new products and services – make changes feel natural, sharing experiences with your colleagues so everyone learns together </li> <li>Support your local community – get involved in all kinds of activities and events! </li> </ul> </p> <p> <strong>This job would suit people who have </strong> </p> <p> <ul> <li>A genuine care for the needs of customers and members </li> <li>Great people skills, with the ability to build positive relationships with customers and colleagues </li> <li>A positive approach to change and problem solving </li> <li>The flexibility to work a range of different shifts </li> </ul> </p> <p> <strong>Why Co-op? </strong> </p> <p> <ul> <li>30% discount on all Co-op products in-store plus 10% discounts on all other brands </li> <li>A pension scheme with up to 10% employer contributions </li> <li>Wagestream– a money management app giving you access to a percentage of your pay as you earn it </li> <li>31 days of holiday (including bank holidays, pro rata for part time colleagues) </li> <li>Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations </li> <li>24/7 employee assistance service </li> <li>Full, paid training and dedicated support for your personal development and career progression </li> <li>Rotas shared three weeks in advance and accessible on your phone </li> <li>Cycle-to-work scheme </li> </ul> </p> <p> <strong>Building an inclusive workplace </strong> </p> <p> We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. </p> <p> If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We\'re also part of the Disability Confident scheme, meaning we\'ll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. </p> <p> We\'ll ask whether you’d like to be considered under the Disability Confident scheme when you apply. </p> <p> If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate. </p> <p> You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. </p> <p> <p> You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. </p> </p> <p> As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests. </p> <p> We reserve the right to remove a vacancy before the scheduled closing date. </p> </p> </p> </p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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