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Telephone Operator

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This Telephone Operator announcement covers multiple vacancies in multiple locations throughout the Indian Health Service in the Great Plains Area. The presence of a location does not necessarily indicate a current vacancy. Interested applicants should check with the local Administrative Office concerning availabilities.

THIS ANNOUNCEMENT IS ADVERTISED OPEN CONTINUOUS - The first "cut-off" for consideration will be in 10 working days from the opening date and every 10 working days thereafter.Qualifications:To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

BASIC REQUIREMENT(S):
In addition to the Basic Requirements, you must also meet the Minimum Qualifications stated below.

MINIMUM QUALIFICATIONS:
Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks:

GS-03: Six months of General experience preforming progressively responsible clerical, office or other work that indicates ability to acquire the particular knowledge and skills needed to particular knowledge and skills needed to operate a telephone switchboard, and provide assistance to personnel, customers, and others.
-or-
One year of education above high school is also qualifying for the GS-3 level (must provide transcripts). One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school.
-or-
Combined Education and Experience: Equivalent combinations of successfully completed post-high school education and experience may be used to meet total experience requirements at the GS-3 level. The total combined percentage must equal at least 100 percent to qualify an applicant.

GS-04: One year of general experience. General experience preforming progressively responsible clerical, office or other work that indicates ability to acquire the particular knowledge and skills needed to particular knowledge and skills needed to operate a telephone switchboard, and provide assistance to personnel, customers, and others.-or-Completed (2) years of education above the high school level. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. (Must provide evidence with your application).
-or-
Combined Education and Experience: Equivalent combinations of education and experience that when combined fully meet the minimum qualification for this position. The total percentage must equal at least 100 percent to qualify an applicant for GS-04 grade level

Time In Grade
Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP).

You must meet all qualification requirements within 30 days of the closing date of the announcement. Education:This position has an education requirement. You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer.

Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website:

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit Type: OTHER

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