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Customer Service - Greeter - JFK Airport ID-23297

Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work.  Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. 

 

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The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Greeter. The Greeter will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. 

 

The pay for this position starts at $18.25 / hour. Employees can earn yearly merit increases based on performance. Employees can earn additional monthly incentives based on the performance of the business. 

 

This position is located at J F Kennedy International Airport (JFK), NY 11430.

 

We offer:

 

  • Paid time off
  • Employee rental car discounts
  • Retirement savings plan including 401k with matching profit sharing
  • Health Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Training and development

 

Schedule:

 

  • Sunday 3:30pm-12:00am
  • Monday 3:30pm-12:00am
  • Tuesday 3:30pm-12:00am
  • Wednesday OFF
  • Thursday 3:30pm-12:00am
  • Friday 3:30pm-12:00am
  • Saturday OFF 

Responsibilities

We are hiring now for immediate openings.  Responsibilities include:

  • Work proactively with shuttlers, service agents, handheld return agents and managers to ensure proper vehicle supply
  • Welcome members to the facility when they exit the bus or arrive on the lot
  • Direct customers to exit booth, provide local directions and maps and provide return directions where applicable
  • Assist members with questions and concerns to minimize counter visits
  • Communicate customer service issues to management
  • Ensure that hangtag information is completed correctly
  • Maintain clean low mileage fleet mix requirements
  • Maintain Emerald Aisle for cleanliness
  • Thank member for their business
  • Provide upgraded vehicles on request
  • Perform other customer service related duties as determined by management to ensure our service meets the needs of our customers

Equal Opportunity Employer/Disability/Veterans

Qualifications

  • Must be at least 18 years old
  • High School Diploma or G.E.D. required
  • Must have a minimum of 1 year of experience handling customer service functions
  • Must be living within a reasonable commute of no more than 1 hour to the location(s) you are applying to within 30 days of anticipated start date.
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Must be able to read, write, and speak English
  • The ability to operate a motor vehicle is an essential function of this position. Applicants must have a valid, unrestricted driver's license.
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