Registration Administrative Professional (Administrative Professional 3)

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About the position

Responsibilities

  • Manage the Transportation division telephone line to accept calls throughout the day.
  • Review, process, and analyze motor carrier registrations.
  • Access databases to locate carrier and registration history.
  • Update and verify carrier records, identifying and correcting data errors or discrepancies.
  • Enter and evaluate case information.
  • Respond to general registration and civil forfeiture questions from the public.
  • Maintain knowledge of processes and procedures to assist staff with complex motor carrier applications.

Requirements

  • 30 months of experience or training in a secretarial/administrative professional field.
  • Completion of associate core coursework in secretarial science or business office applications from an accredited institution.
  • 12 months of experience in a secretarial/administrative professional field or as an Administrative Professional 2.

Nice-to-haves

  • Experience working in a call center
  • Customer service experience

Benefits

  • Medical Coverage
  • Free Dental, Vision and Basic Life Insurance premiums after eligibility period
  • Paid time off including vacation, personal, sick leave, and 11 paid holidays per year
  • Childbirth, Adoption, and Foster Care leave
  • Education and Development Opportunities
  • Public Retirement Systems and Optional Deferred Compensation
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