Part-Time Remote Veterinary Receptionist ID-7908

January 20, 2025

Job description

At Chronos, we are dedicated to providing exceptional care for pets and outstanding service to our clients. We are currently hiring a Remote Veterinary Receptionist for our clients. This is a fantastic opportunity to support a compassionate veterinary team while working remotely.

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Position Description:

As a Remote Veterinary Receptionist, you will be the first point of contact for our clients, providing excellent customer service and support. Your role will involve managing appointment scheduling, answering client inquiries, and assisting with various administrative tasks.

Key Responsibilities:

This is a remote position, you will not be working at a practice.
Flexibility is essential for success in this role.
Part-time availability will be expected
Must be able to work across all U.S. time zones.
Assist multiple veterinary hospitals simultaneously as needed.
Attend company meetings
Answer incoming calls and respond to client inquiries in both English and Spanish.
Schedule and confirm appointments for veterinary services.
Maintain accurate records and files for clients and pets.
Process payments and manage client billing inquiries.
Assist in handling medical records and ensuring confidentiality.
Provide information about services, procedures, and pet care.
Collaborate with the veterinary team to ensure smooth operations.
Follow up with clients regarding their pets' appointments and care.

Requirements to fulfill this role are:

A minimum of 3 years working in a veterinary practice; Urgent Care or emergency experience is preferred.
Fluency in English and Spanish (spoken and written) is preferred.
Availability to work until 10:00 PM EST is required.
Proficient in using computers and veterinary software.
Internet Requirements: Visit speedtest.net to check your computer's connection speed. To be considered for this position, your speed test must show a minimum of 25 Mbps download and 9 Mbps upload. Please attach an image or exported file of the results to your application.

How to Apply:

Attach your resume in PDF format and provide your preferred contact information.
Include your computer's internet specifications with your application.
Include three references, along with their emails and phone numbers (former employers only). (If you’re a strong verbal communicator, consider sending a link to a short video introducing yourself).

What happens next?

We will review all application responses. Our recruitment team will reach out to you regarding your application. If selected please be prepared that our interview process will take approximately 2 to 4 weeks to complete.

Part-Time Remote Veterinary Receptionist ID-7908

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

DISCLAIMER

Other Jobs You May Be Interested In

Part-Time Remote Veterinary Receptionist ID-7908

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

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